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Enhancing Program Delivery Through New Technologies

Enhancing Program Delivery Through New Technologies. CSU Extension October 2, 2008 Dr. Karen Kaminski Chair, Master of Education, Adult Education and Training School of Education Colorado State University 97o-491-3713 karen.kaminski@colostate.edu. Objectives. We will investigate:

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Enhancing Program Delivery Through New Technologies

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  1. Enhancing Program Delivery Through New Technologies CSU Extension October 2, 2008 Dr. Karen KaminskiChair, Master of Education, Adult Education and Training School of EducationColorado State University 97o-491-3713 karen.kaminski@colostate.edu

  2. Objectives • We will investigate: • Current Technologies • Wikis, Blogs, PodCasts • How to stay current • Semminars • Conferences • Journals

  3. The Impact of Technology American Society of Training and Development State of the Industry report (2007) • The percent of technology-based training increased to 30.28% in 2006 up from 11.47% in 2001. • The Bench Marking Forum (BMF) companies reported 39.85%. • The BEST (determined by enterprise wide success as a result of employee learning and development) reported 35.85%. • The average direct expenditure for training, per employee, was $1,040 which is 2.33% of payroll.

  4. Technologies can • reduce the costs of training or cost and time required to travel for meetings. • provide professional development for all individuals supporting commitment to growth. • allow for training via simulation which reduced wear and tear on equipment and improves time to efficiency.

  5. Technologies can: • increase an organization’s ability to share information quickly and efficiently, and to stay current in their particular field. • shorten the time required to bring a new employee up to speed in an organization. • allow for rapid content development and easy updating. User generated documents allow experts in the field to develop content that is more exact and designed from experience.

  6. Synchronous vs. Asynchronous Synchronous: at the same time allows for immediate communication Asynchronous: at different times allows for time to think, reflect, and gain additional information before responding

  7. Synchronous Communications Interactive Video live two-way audio and video, runs on the internet, point-to-point or multi-point (PolyCom), requires camera, microphone, high speed internet, bridge for up to 30 simultaneous connections.http://www.polycom.com/usa/en/home/index.html Voice Over IP (VOIP) internet telephone, requires free installation, head set, camera optional, up to 10 simultaneous video, unlimited audio only. SKYPE is an example: http://www.skype.com

  8. Asynchronous Communications Pod Casting One way communication to disperse information, recorded audio and/or video, stored on a streaming server (I-tunes), downloadable for later use, requires hand-held or computer, speakers or head phones, anyone who has the link can view. Examples are viewable at http://podcast.com/ Blogging Two way communication which allows for sharing of text, and digital images or video, requires a computer and speakers if audio is used. Can be closed or open to public http://blogger.com

  9. Asynchronous - continued Wikis Wikis can be used as knowledge management tools. They store definitions, documents, training videos, company policies, and more. • Google Docs http://docs.google.com • Wikipedia http://en.wikipedia.org/wiki/main_page • pmwiki (download and host) http://www.pmwiki.org • Web-based wiki services pbwiki http://www.pbwiki.com • social text http://www.socialtext.com; http://www.atlassian.com

  10. Both Webinars Provide one way video and two way audio. These are typically viewed ‘live’ but can be saved and streamed for one-way delivery of information. Examples related to classroom technology are viewable at http://www.campustechnology.com/mcv/resources/webinars/ Learning Management Systems • Blackboard, Open Source. • Typically provide many services; asynchronous includes: discussion (similar to a blog), email,, content areas, includes text, audio, video, etc. • Blackboard http://www.blackboard.com, • Open Source http://opensource.org

  11. Other Capture tools • Allow for capture of live instruction for later distribution either streaming or in a package. • Adobe’s suite Captivate http://www.adobe.com/products/ • Camtasia http://www.techsmith.com/camtasia.asp Aggregators • These are management tools with which the user sets parameters and the aggregator will pull together information from multiple sources to one location for reading. http://www.newsonfeeds.com/faq/aggregators

  12. Other -continued Social bookmarking Users save links to web pages that they want to remember and/or share. These bookmarks can be saved privately, shared only with specified people or groups, shared only inside certain intranets, or another combination of public and private domain. http://Del.icio.us Second Life a virtual world where individuals create their own avatar – and can then travel around in the world communicating with others who are present. http://secondlife.com

  13. Advantages of using Technology for Communication and Training Advantages: • Most technologies allow for direct sharing of information. • Many technologies provide a permanent or storable record of information shared. • Information can be retrieved and reviewed again. • It can increase communication and productivity. • It can reduce training cost. • Other…. 

  14. Disadvantages of using Technology for Communication and Training Disadvantages: • Indirect communication can result in miss-understanding. • Challenges for asynchronous communication includes reaching people in different time zones. • The technology and support costs can be significant depending on the skills of the individuals who will be participating. • Copyright – questions can arise as to who owns the materials you create, and permission to use other’s work. • Technology problems can interrupt communication. • Other….

  15. Staying Current • American Society of Training and Development (ASTD), national and regional; http://www.astd.org • Society of Human Resource Management (SHRM), national and regional; http://www.shrm.org • Association of Educational Communications and Technology (AECT), international; http://www.aect.org • International Society for Technology in Education (ISTE); http://www.iste.org

  16. Staying Current - continued • American Association for Adult and Continuing Education (AAACE); http://www.aaace.org • Educause: Transforming Education Through Information Technologies, national; http://www.educause.edu • Association for the Advancement of Computing in Education; http://www.aace.org

  17. How to Stay Current Read! Refereed or research journals: • TechTrends (AECT) • Journal of eLearning • Educational Technology, Research and Development (AECT) • American Journal of Distance Education • Educause Review (Educause) • Training and Development (ASTD)

  18. How to Stay Current Free Journals: • Technology and Learning; • T.H.E., Technology in Higher Education; • Campus Technology • eLearn

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