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Experience the joy of family bonding aboard Celebration Cruise, where we offer an affordable and intimate journey through the stunning Pacific Northwest. Departing from Vancouver and traveling to breathtaking destinations like Alaska, our cruise caters to middle to upper-class families and event gatherings, making every moment special. Enjoy various amenities, kid-friendly activities, and celebrate milestones like weddings, reunions, and corporate retreats in a relaxing atmosphere. Join us for unforgettable memories. Book your adventure today!
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Celebration Cruise Celebrate…come on! Rachael, Travis, Merryn & Emma
Company Overview • A family- and event-oriented cruise of the Pacific North West that focuses on affordability and intimate atmosphere.
Target Market & Buyer Behavior • Primary target middle to upper class families looking for a getaway • Secondary market will comprise of family events such as: reunions, milestones, second marriages and business conferences including spouses and children
Competition • Cruise industry is always growing • Carnival has upwards of 98 ships throughout the world. • Alaska sees over 15 various cruises in the summer season.
Opportunities • Growing cruise market • Access to emerging Asian economies • Well-trained tourism workforce • Costa Concordia disaster-potentially an opportunity or threat
Threats • Weak US and Global Economy • Enbridge Pipeline • Climate Change • Costa Concordia Disaster
Objectives • Long-Term: • 14 -15,000 people in 2015, around 85% capacity for 26 cruises a season • Winter cruise by 2016 • Achieve a 30% rebook rate over 10 years Short-Term: • Second Season (2013) 10,000 people total for 26 cruises (mid-April to mid-Oct) • Reach 200,000 people through web-based advertising by 2013
Product • Travels from Vancouver to Alaska • Along the Inside Passage • Ports of Call: - Prince Rupert - Juneau - Skagway
Product • Holds 700 passengers and over 250 crew members • Multiple facilities and services for guests to enjoy • Kid-friendly • Fun for the whole family
Product • Our cruise emphasized family events, such as: - Weddings - Birthdays - Reunions - Milestones - Corporate Retreats
Discounts - Seniors 60+, Loyalty Points Program • Methods of Payment: Major credit cards, debit, cash, and Celebration Cruise Cards • Seasonality: $100 for July & August • Packages & Bundles: “Sea Wedding” “Family Reunion” “More the Merrier” • Additional Costs: alcoholic drinks, casino,additional F&Bbought outside of meal times, babysitting, and banquet hall reservations, i.e. Wedding ceremonies and receptions.
Place • Celebration headquarters is located in Vancouver • Cruises will depart from and return to Vancouver after travelling up to Skagway, Alaska.
Intermediaries • Travel Agents • Company Website • Hotel Concierges • Payment Methods - cash or card • Celebration will support our intermediaries: - Ship tour at the beginning of each season - Commissions - Incentives
Promotion • Primarily web-based • Virtual tour to tangibilize the product • Extensive use of social networking • Web analytics to target specific customers • Events marketed to previous customers and event planners • Different ads tailored for children, parents, grandparents • Different forms present throughout entire buyer decision making process
Celebration Cruise Celebrate…come on!