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How To Fix Norton “An Unknown Error” On Mac?

Norton antivirus protects important information of the users from being leaked to the hackers. Sometimes users might face Norton u201cAn Unknown Erroru201d, this can be rectified by the easy steps we have provided here.

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How To Fix Norton “An Unknown Error” On Mac?

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  1. How To FixNorton “An Unknown Error” On Mac?

  2. Introduction • Norton is an antivirus program which saves and protects the data and other important information of the users from being leaked to the hackers and other malicious codes. • But there are certain instances where users face various problems and are not able to deal with them.  • Unexpectedly and suddenly some errors occur which hampers the work of the users and they are not able to access the antivirus or any other program as the system keeps showing the pop-up message of the error “an unknown error occurred” on the Mac devices.  

  3. Instructions to follow to Troubleshoot this Error: • If customers are having problems on their Mac devices then they should uninstall the product from the IOS device. • Restart your Mac and then go to the official website of Norton. • From there, you need to download the “RemoveSymantecMacFiles.zip” file after the checking the compatibility of the file. • Now you have to double-click on the file you have downloaded and it will expand after the click. • Open it and then you have entered the Mac OS X administrator password and then click on “return” and then a “terminal” menu will appear and then the files will be deleted regarding the antivirus and then you have click on “Quit terminal”.

  4. And after uninstalling you have to download it again. • Go the official website of the Antivirus and then sign in to your personal account. • In the “Norton setup” window you have to click on “download”. • And then you have to click on “Agree and continue”. • The file will be downloaded to the system and then open it and then click on “agree and install”. • Follow the wizard instructions to fulfill the installation process.

  5. So, these are some of the steps that would help you in the process to solve the Norton Unknown Error on Mac.All the steps are very reliable and you are always welcome on our website if you require some kind of help regarding Norton Antivirus. • Original Source

  6. THANK YOU

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