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TRAINING AUDITS AND SMS

TRAINING AUDITS AND SMS. By: Captain Jack Casey, FRAeS Chief Operating Officer Safety Operating Systems, LLC. Managing Safety. Safety Management Systems ICAO IATA IOSA TC FAA CAA UK . Safety Management System.

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TRAINING AUDITS AND SMS

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  1. TRAINING AUDITS AND SMS By: Captain Jack Casey, FRAeS Chief Operating Officer Safety Operating Systems, LLC

  2. Managing Safety • Safety Management Systems • ICAO • IATA • IOSA • TC • FAA • CAA UK

  3. Safety Management System The purpose of a safety management system is to provide a systematic way to control risk and to provide assurance that those risk controls are effective Introduction to Safety Management Systems April 18 & 19, 2007

  4. AC 120-92

  5. AC 120-92 A NPRM requiring SMS is expected in 2008

  6. AC 120-92 SMS and business considerations are compatible not competitive

  7. AC 120-92 SMS concentrates on process

  8. ICAO Annex 6 Requirements • “…a safety management system acceptable to the State of the Operator that, as a minimum: • identifies safety hazards; • ensures that remedial action necessary to maintain an acceptable level of safety is implemented; and • provides for continuous monitoring and regular assessment of the safety level achieved.” • …and, aims to make continuous improvement to the overall level of safety (proposed amendment)

  9. Annex 6 requirements (cont.) • “An accepted safety management system shall clearly define lines of safetyaccountability throughout the operator’s organization, including a direct accountability for safety on the part of senior management.”

  10. IATA (7) External Audits. External audits of the SMS may be conducted by the regulator (FAA), code-share partners, customer organizations, or other third parties selected by the operator. These audits not only provide a strong interface with the oversight system (SMS-O) but also a secondary assurance system. Organizations may elect to have third-party audits of their SMS from organizations such as the IATA or other consultant organizations. AC 120-92

  11. Auditing • Internal • Interdepartmental • Regular Interval • Vendor • Are they maintaining North American Airlines standards? • External • DOD • IOSA • ATOS • SOS

  12. IOSA • ORG - Organization • FLT - Flight • DSP - Dispatch • CAB - Cabin • MNT - Maintenance • SEC - Security • GRH - Ground Handling • CGO - Cargo

  13. Auditing Helps Maintain Standards • Good audits can help maintain good standards • Good standards help maintain good safety

  14. Safety Culture • Top management shall promote the growth of a positive safety culture through: • 1) publication of senior management’s stated commitment to safety to all employees; • 2) visible demonstration of their commitment to the SMS; • 3) communication of the safety responsibilities for the organization’s personnel; • 4) clear and regular communication of safety policy, goals, objectives, standards, and performance to all employees of the organization • 5) an effective employee safety feedback system that provides confidentiality as is necessary; • 6) use of a safety information system that provides an accessible efficient means to retrieve information; and • 7) allocation of resources essential to implement and maintain the SMS. AC 120-92

  15. Safety Culture • Philosophy • What we think about it • Policy • What we do • Procedure • How we do it • Practice • Doing it

  16. Safety Culture What is the culture of the airline that loaded this?

  17. Likelihood vs. Severity AC 120-92

  18. Likelihood vs. Severity How likely is the risk to occur? How severe is the risk?

  19. Likelihood vs. Severity Not likely but severe

  20. Document and Implement • Documented and implemented • Written and accomplished • Documented not implemented • Written but not accomplished • Implemented not documented • Accomplished but not written

  21. Advantages to SMS and TRAINING • A better running operation • A safer operation • A more efficient operation • A more adaptive operation • An operation more focused on the future than the past

  22. Change In FAA Oversight • More internal checking/auditing required • Canadian model • Commitment to SMS by last and acting Administrators • EASA

  23. Summary • Safety expectations are rising • The industry has a very good safety record, however, it must get better • Safety programs must make business sense • Risk vs. reward • Severity vs. likelihood

  24. Summary • Risks must be managed • Managing risks is difficult • Balance mitigations • Effectiveness • Cost

  25. Summary • Losses are much more expensive than the direct cost

  26. Good Emergency Response Plans are essential SMS is a very good proactive program to reduce risks Audits of Training are good proactive methods to increase Safety and efficiency. Summary

  27. Questions/Comments?

  28. Operational Training & Safety Solutions

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