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Tackling Chronic Exclusion: Innovating Service Systems for Long-term Engagement

Head of Programme Nick O’Shea leads 12 pilots funded for 3 years to tackle chronic exclusion, responding to the Cabinet Office report. This £6 million fund aims to identify new approaches, linking health, social care, housing, employment, and education. The program will evaluate cost-benefit analysis, emphasizing user involvement. Key principles include system change, system navigation, and addressing transition points in individuals' lives. The study focuses on relationships, risk, and resilience, with a findings report expected in December '08. Local funding and PSA 16 will guide future steps.

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Tackling Chronic Exclusion: Innovating Service Systems for Long-term Engagement

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  1. Adults facing Chronic Exclusion • Nick O’Shea • Head of Programme

  2. The basics • 12 pilots funded for 3 years • Response to Cabinet Office report, ‘Reaching Out, Tackling Social Exclusion’ • £6million fund from CLG, DH, Home Office and DWP. • Evaluation programme to demonstrate cost-benefit analysis • User Involvement and feedback key to success of pilots

  3. The aims • Identify new approaches to working with chronic exclusion • Link-up health, social care, housing, employment and education systems • Offer preventive, as well as crisis care • Increase long-term engagement with services • Focus on those with the most complex problems

  4. In short How to get people who don’t want to help, to help people who don’t want to be helped.

  5. Defining Principles System change – simplifying the complexities associated with several statutory services working together System navigation – Offering practical help to people to access several services at once Transition points – helping people to negotiate difficult times in their lives such as leaving prison, leaving care and fleeing domestic violence

  6. Areas of Study • Relationships • Risk • Resilience

  7. Next Steps • Findings report December ’08 • PSA 16 • Local funding

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