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Municipal Service Request Tracking

Part 5. Municipal Service Request Tracking. Municipal Service Request Tracking. Municipal Service Request Tracking. Product Use and Disposal Park Maintenance Street sweeping Storm inlet cleaning and maintenance Ditch maintenance Salt Application IMPORTANT TO ALL - RECORD KEEPING.

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Municipal Service Request Tracking

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  1. Part 5 Municipal Service Request Tracking

  2. Municipal Service Request Tracking

  3. Municipal Service Request Tracking • Product Use and Disposal • Park Maintenance • Street sweeping • Storm inlet cleaning and maintenance • Ditch maintenance • Salt Application • IMPORTANT TO ALL - RECORD KEEPING

  4. Municipal Service Request Tracking Record Keeping of Maintenance Activities

  5. Municipal Service Request Tracking • Data base alternatives – Access Database reports • ODOT database system (Case Study) • Software Programs – Municipal Operations

  6. Municipal BMPs – Cleaning and Maintenance File Copies

  7. Municipal BMPs – Cleaning and Maintenance File Copies

  8. MCM #6- Pollution Prevention/Good Housekeeping Municipal Service Request Tracking Access database reports

  9. Municipal Service Request Tracking • Custom GIS based Service Request Center Demonstration

  10. Municipal Service Request Tracking SUMMARY • RECORD KEEPING IS REQUIRED • Alternative approaches • Benefits of tracking include: • Accountability • Improved Projection of Product, Work force needs • Ability to evaluate costs/benefits of programs and of products used

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