1 / 1

Troubleshooting ISDX Convergence Issue: No Audio on Hipath with Transparent CCS IP Link

This document addresses a critical issue regarding the voice communication setup between the Siemens Hipath and ISDX systems over a Transparent CCS IP Link. Users experience a failure in audio transmission during call initiation—the ISDX end phone rings, but no speech or ringback tone is received on the Hipath end. Both PBXs are synchronized via TCCS, and all channels are operational and trunked. This guide aims to identify potential causes and provide troubleshooting steps to resolve the communication issue effectively.

maegan
Télécharger la présentation

Troubleshooting ISDX Convergence Issue: No Audio on Hipath with Transparent CCS IP Link

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Voice over IP High Level Topology Ring Back issue ISDX CONV 33 Signal Siemens Hipath Transparent CCS IP Link Transparent CCS Cisco Voice Router Cisco Voice Router • Note: • Both PBX’s synchronized via TCCS • All the channels are up & trunked • A call is originated from Hipath • ISDX end phone is ringing & user goes off hook • No speech or ring back tone heard in the Hipath end

More Related