Progress 2010 and Beyond ! Driving Operational Responsiveness

1. Progress 2010 and Beyond!Driving Operational Responsiveness Brandon Gibbs Technology Manager, Major Accounts Progress Software

2. Sample Image: Please replace it (Insert, Picture, …) Topics for today • Today’s Progress • Enabling technologies embedded by QAD • New OpenEdge features (and future peaks) • QAD & Progress Version Matrix • Business Continuity/Disaster Recovery solutions • Summary & other resources

3. What Do These Have in Common? • Monitoring and re-routing of shipping for minimum fuel usage • Optimizing manufacturing machine utilization and production capacity while catching quality issues before they become costly • Detecting distribution bottlenecks and initiating corrective processes before they impact sales

4. All Are Examples of Operational Responsiveness Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling businesses to capitalize on opportunities, drive greater efficiencies and reduce risk Making the right things happen,at the right time, every time

5. Driving Operational Responsiveness • To drive Operational Responsiveness, organizations must: • Monitor all relevant business events as they occur, wherever they occur, internal or external • Analyze these events in real time using prescribed business criteria to identify opportunities, inefficiencies, and risks • Visualize key business indicators on real-time dashboards • Respond to capitalize on opportunities, increase efficiency, and reduce risk by: • Alerting decision-makers to important business events • Performing automated actions • Initiating response processes

6. Operational Responsiveness in Action The Order-to-cash Business Process Respond Event-driven Visibility & Response Event Engine Cash Services & Apps OpenIntegration Invoice Ship Assemble Order Data Access & Integration Databases

7. Delivering Operational Responsiveness Monitors and analyzes business events, determining business significance and initiating immediate responses Open, flexible, real-time infrastructure delivering messaging and application integration solutions Provisioning of data by connecting ANY data source to ANY application on ANY platform in ANY format Service development that is agile, easy to maintain,easy to change, cost-effective and SaaS-deployable Business Services & Application Development Event-driven Visibility & Response Data Access & Integration Open Integration

8. Delivering Operational Responsiveness BUSINESS MAKING PROGRESS™ Driving Operational Responsiveness Business-focused Solutions Business Services & Application Development Event-driven Visibility & Response Data Access & Integration Open Integration Actional Apama Artix DataDirect DataXtend FUSE ObjectStore OpenEdge Orbacus Orbix Shadow Sonic

9. Positioned To Win:Market Leaders in Analyst Research Visibility BEP BPM

10. The “New” Progress

11. Progress Software CorporationWord on the Street… Steven R. Koenig Justin Bandy “We believe PRGS has a differentiated competitive position in the infrastructure software market, as the Company's solutions are well suited for competing in heterogeneous operating environments and offer customers a low total cost of ownership (TCO)… .” Richard Davis David Hynes • A new Forrester Research Study entitled "The Total Economic Impact Of The Progress OpenEdge Platform" found that Progress Software partners using OpenEdge to create and maintain applications were 40% more productive when developing their applications with OpenEdge versus an alternative platform, and they were able to deliver their applications 30% faster. “In fact, we believe Progress is a well positioned, well managed firm. The company has a truly valuable franchise with OpenEdge and many of the firm’s infrastructure tools are best of class and market share leaders… .”

12. Progress Software Corporation Wall Street Recognition… 2004 2003 2002 2008 2009 2001 2005 2006 2007

13. Sample Image: Please replace it (Insert, Picture, …) Topics for today • Today’s Progress • Enabling technologies embedded by QAD • New OpenEdge features (and future peaks) • QAD & Progress Version Matrix • Business Continuity/Disaster Recovery solutions • Summary & other resources

14. What Drives Progress R&D? • Market Trends • Partner & Customer requirements

15. Where Companies are Today 8% 67% 74% 89% Survey of 400 major companies in telecommunications, energy and logistics, in North America and Western Europe

16. Where Companies Need to Be 94% 91% 70% 78% Survey of 400 major companies in telecommunications, energy and logistics, in North America and Western Europe

17. QAD’s Requirements (Technology Platform)

18. Allows companies to more effectively integrate applications across the extended enterprise using a standards-based, service-oriented architecture (SOA). EnterpriseService Bus Sonic Sonic Enterprise Service Bus (ESB) Flexible integration of new and existing business applications • Decouple applications making organizational boundaries and remote sites independent • With low latency, high reliability and continuous availability • Evolve, scale and extend throughout the enterprise…at the lowest possible cost Any numberof locations Any number of services Any numberof processes

19. How is QAD bringing value to you with Sonic? • Sonic & QAD • In Manufacturing: • Just-In-Time Sequencing (JIT/S) • Manufacturing Execution Workbench (MEW) • In Customer Management: • Distributed Order Management (DOM) • Message Manager – QAD’s SOA management tool

20. What do partners/customers say about Progress OpenEdge? Platform independence Low TCO Optimized business language Easy to administer Open architecture Very reliable Extremely scalable Future proof

21. OpenEdge Takes You Where You Need to be Continuous Evolution through the IT paradigms It’s always been about Business Applications OpenEdge 11 Eases SaaS/Cloud Computing OpenEdge 10 Enabled SOA V9 Delivered Distributed Computing V8 was Client/Server 1998 2000 2002 2004 2006 2008 2010 2011

22. OpenEdgeApplicationServer OpenEdgeArchitect OpenEdge Clients OpenEdgeDataServers OpenEdgeManagement OpenEdgeReplication OpenEdgeRDBMS Open Clients(Non-OpenEdge) SQL Clients ABL ServiceInterfaces OpenEdge Deployment Platform OpenEdge Development Environment Business Application Platform OpenEdge OpenEdge – “The” Business Application Platform A Complete “In the Box” Solution for Business Applications Operate and Manage Develop

23. Very Large Database Support Global, Scalable, and Efficient Security and Compliance Online Maintenance Improvements User Activity Insight • QAD’s specific utilization: • Auditing (enhanced Controls update 9/08) • ODBC (Analytics, Svc & Support) • Type II area support 2009.1 EE 9/09 Database A DB that you can’t outgrow but with industry-leading low resource demand • Type II Storage Areas (Perf) • 64bit Structure (Scalability) • On-line Utilities (Availability) • Auto-Defrag (Perf & Availability) • AI File Mgt/Archiver • Additional built–in checksfor indexes anddata • OE SQL Template V.5, June 20, 2008

24. Business & Technology Interoperability Architect for Agility & Flexibility • QAD’s specific utilization: • AppSvr is Business Services Layer for entire app • Both Oracle & SQL database now supported via DataServers Servers Ability to easily integrate to any technology at both the service and data levels • Support for Web services, ESB • Stateless and State free AppServers • Improved Java integration • DataServers • Reworked Oracle & Microsoft • Unicode support • Performance improvements • Updated Sonic 7.5 container adapter Template V.5, June 20, 2008

25. Open, Intuitive, & Productive Tools & Language User Interfaces Rich and Reach • QAD’s specific utilization: • OpenClient used to support .NET UI • OpenClient used to support Java for QXtend • WebSpeed in Customer Self Service (CSS) & Manufacturing Clients Developers are able to easily implement UI techniques that fit needs of users • .NET OpenClient • Java OpenClient • Web Services OpenClient • Windows client improvements • OpenEdge GUI for .NET (10.2A) Template V.5, June 20, 2008

26. OE10.2 - OpenEdge GUI for .NET! • WYSIWYG Visual Designer • Toolbox of Controls (Visual & Data) • Drag & Drop • Generate ABL Code • Embedded .NET Common Language Runtime (CLR) • Optional OpenEdge Ultra Controls for .NET • Access Microsoft .NET objects from ABL as if they were native ABL classes

27. J2EE .NET Mainframe OE App Pkg’d App. • QAD’s specific utilization: • Financials using new 10.1C Sonic ESB adapter Next Generation Sonic ESB Adapter in 10.1C Connect Promotes asset reuse & Ensures enterprise-grade operations New Native Invocation Methodology in OE Adapter for Sonic ESB (10.1C) Mediate Enhances change flexibility Control Improves visibility, manageability, and control Sonic Enterprise Service Bus Template V.5, June 20, 2008

28. OpenEdgeArchitect ABL • QAD’s specific utilization: • Began utilizing OE Architect for development OpenEdge Development Environment Development – Productivity Highest Productivity of Any Business Application Environment Purposed Business Application Language Faster Development Eclipse Based Development Environment Standards Based, Flexible Development Single Environment and Language For Server, Client, Data Storage, and Integration 40% Savings vs. Alternative Platforms Template V.5, June 20, 2008

29. Introduction of OO extensions Introduction of ProDataSets New LOB data types OpenEdge Architect • QAD’s specific utilization: • OOABL in QXTend outbound, parts of QXTend inbound, parts of auditing and parts of the service interface layer are OOABL. The QAD reference architecture “QRA” is OOABL • Client Principle Object w/Auditing Development - Language, Tools & IDE Highest Productivity of Any Business Application Environment combined with the greatest flexibility in the industry. • ProDataSets • Tools for Business Logic • DB Navigator • ProDataSet builder • Structured Error Handling (10.1C) • Throw/Catch • OO & Procedural • Debugging Enhancements • Server Tools Template V.5, June 20, 2008

30. Security and Compliance Business & Technology Interoperability • QAD’s specific utilization: • SQL 2008 early adopter support for 2009 SE Deployment Support the platform configuration desired by the customer with little application impact • Full 64bit runtime options (10.1C) • Silent install options • New Linux & Unix releases • IPv6 (10.1C) • Windows Server 2008 (10.2A) • Windows 2008 R2, & Windows 7 certification (10.1C up); Vista (10.1B03) • Auto-entry of serial numbers and control codes (ePAK) (10.1C) Template V.5, June 20, 2008

31. Global, Scalable, and Efficient Business & Technology Interoperability • QAD’s specific utilization: • OE Mgt & Rep utilized by many customers • OE Replication used for DR of QAD’s On Demand Management Automate common management tasks and provide greater visibility into operations • OpenEdge Management • OpenEdge Replication • Online backup of failover DB • NetApp, EMC Support, NFS, iSCSI (10.1A) • OpenEdge Explorer (OE10.2A) Template V.5, June 20, 2008

32. OE10.2A - OpenEdge Explorer! Configure Your OpenEdge Environment from Your Browser Progress Explorer OpenEdge Explorer Progress Explorer using common OpenEdge Management framework: • Browser-based interface means: • No more Windows dependency • Access from anywhere • Single tool for configuration and management • More functionality, e.g. • Log viewer • List Appserver connections • Customizable user roles • Process system level information

33. SQL Multi-Database Query Cross database server-side joins Business & Technology Interoperability Online Maintenance Improvements User Activity Insight • QAD’s specific utilization: • ODBC utilized for Analytics and Svc & Support Query/Reporting - SQL Access Provide compatibility with industry leading reporting and BI products & strategies • Improved ODBC Drivers • New JDBC Type 4 Drivers • Improve SQL Engine • SQL Multi-Database Query • SQL Queries - Limiting Rows in a Result Set Template V.5, June 20, 2008

34. Additional OE10.2A Stuff and a peak at 10.2B! • OE10.2A – other stuff • Platforms (Win64 Server) • ABL Features (Read/Write XML to/from ProDataSet, Automatic garbage collection, OOABL features) • Architect Enhancements (Debugger features) • XML Tools (XML, Schema, WSDL editors) • OpenEdge Adapters for SonicMQ • DataServers (DateTime, CLOB & Sequence Generator) • OE10.2B – Released Dec 2009 • Transparent Data Encryption of data at rest • Alternate buffer pool • JSON support (Read/Write to/from ProDataSet) • Support of Actional monitoring of OE resources • OE Explorer packaged with product

35. QAD & Progress Versions QAD Product Progress Version QAD MFG/PRO eB2                                             Progress 9.1D & 9.1E, Open Edge 10.0B & 10.1A QAD MFG/PRO eB2.1                                             Open Edge 10.0B, 10.1A, 10.1B & 10.1C QAD Enterprise Applications 2007                         Open Edge 10.0B, 10.1A, 10.1B &10.1C QAD Enterprise Applications 2007.1                       Open Edge 10.1A, 10.1B, 10.1C QAD Enterprise Applications 2008 - (SE)         Open Edge 10.1B &10.1C QAD Enterprise Applications 2008.1 - (SE)       Open Edge 10.1C QAD Enterprise Applications 2009 - (EE)     Open Edge 10.1C QAD Enterprise Applications 2009 - (SE)       Open Edge 10.1C QAD Enterprise Applications 2009.1 - (EE) Open Edge 10.2A Future: QAD Enterprise Applications 2010 - (EE)   Open Edge 10.2A QAD Enterprise Applications 2010 - (SE)     Open Edge 10.2A  (possibly 10.2B)

36. Sample Image: Please replace it (Insert, Picture, …) Topics for today • Today’s Progress • Enabling technologies embedded by QAD • New OpenEdge features (and future peaks) • QAD & Progress Version Matrix • Business Continuity/Disaster Recovery solutions • Summary & other resources

37. OpenEdge® Business Continuity & Disaster Recovery Solutions

38. Disaster Recovery with OpenEdge Replication Plus

39. Continuous Availability With • Real-time replication • Near zero-latency • Minimized potential data loss • Guaranteed data integrity • Easy deployment • Flexible database options • Multiple target databases • Read-only query access • (OE Replication Plus) • Automatic failover/recovery Disaster Recovery with OpenEdge Replication / Plus

40. Benefits of OE Replication over the alternatives Days After Imaging SimpleBackup Time to Recover (RTO) OE Replication Seconds 0 KB’s Many MB’s Amount of Data Loss (RPO)

41. OpenEdge Replication Plus

42. Proactive monitoring to reduce “unplanned downtime” Get notified when a database file is reaching a threshold View key database performance indicators Capture and trend critical data to better manage your environment Notify Administrator via email or pager action and/or execute jobs Proactive Management withOpenEdge Management Sun Solaris Windows Server HP-UX RedHat Linux

43. OE Solutions Summary OE Management Days After Imaging Backup Time to Recover (RTO) OE Replication Seconds 0 KB’s Many MB’s Amount of Data Loss (RPO)

44. OpenEdge Management Benefits

45. Other Resources / Contacts Websites • www.progress.com • www.psdn.com (links to new site http://communities.progress.com/pcom/index.jspa ) Technical Resources • Disaster Recovery Datasheet http://web.progress.com/openedge/disaster-recovery.html • OE Replication Network Bandwidth/Sizing Whitepaper http://communities.progress.com/pcom/docs/DOC-13328 • OE Replication versus After-Imaging (AI) Whitepaper http://communities.progress.com/pcom/docs/DOC-2418 • OE Replication versus Clustering Whitepaper http://communities.progress.com/pcom/docs/DOC-2428 • OpenEdge Revealed: Achieving Server Control with OE Management - Expert Series book http://communities.progress.com/pcom/docs/DOC-48308 • OpenEdge Revealed: Mastering the OE Database with OE Management -Expert Series book http://communities.progress.com/pcom/docs/DOC-48228 • OpenEdge Management Documentation (3.1C) http://communities.progress.com/pcom/docs/DOC-15986 • OpenEdge Replication Documentation (10.1C) http://communities.progress.com/pcom/docs/DOC-15985 • OpenEdge Tour recorded descriptions & demos (last two links under OE Mgt & High Availability) http://web.progress.com/openedge/openedge-tour.html# • OpenEdge Replication link to Availability Guide & description/benefits http://web.progress.com/openedge/replication.html • OpenEdge Management link to Data Sheet, Availability Guide & description/benefits http://web.progress.com/openedge/openedge-management.html Progress Contacts Mike Bannon – Global Account Manager mbannon@progress.com Brandon Gibbs – Technology Manager bgibbs@progress.com

46. Summary • Progress today • Progress is viable, innovative, and growing • Our products are recognized as best-in-class solutions • We pride ourselves on products that work, are stable, reliable, and provide significant ROI • OpenEdge is a critical part of Progress’ future • What does this mean for you? • You will continue to gain significant business value through the solid QAD & Progress partnership • New opportunities • Simplified integration with non-QAD environments • Real-time event processing capabilities • Best of breed BC/DR solutions

47. Questions?