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This text outlines the essential components of a performance management and evaluation system, emphasizing how the balanced scorecard serves as a strategic tool to align performance with organizational goals. It details the structure of the balanced scorecard, showcasing a sample scorecard that illustrates linked objectives, measures, and targets. By integrating various performance indicators, organizations can effectively monitor their progress and ensure that all activities contribute to overarching strategic aims.
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1. Performance Management and Evaluation 25
2. Performance Measurement OBJECTIVE 1: Define a performance management and evaluation system, and describe how the balanced scorecard aligns performance with organizational goals.
3. Figure 1: Sample Balanced Scorecard of Linked Objectives, Measures, and Targets