Migrate from Paper to Electronic Health Records Margot Weigl Director Vertical Marketing

1. Migrate from Paper to Electronic Health RecordsMargot WeiglDirector Vertical Marketing

2. Kofax Successful for more than 20 years • Helping customers to optimize/automate their mission critical, document driven business processes. • Acknowledged market leader in information capture, the foundation of our business process automation platform, by leading analysts. Global presence • 1200 employees in 33 countries • Global professional services organization • Global support organization • Development and product management in the US, Europe, Asia Global partner ecosystem • Value added resellers • System integrators, application providers, BPOs Proven track record • Across industries, around the globe

3. Healthcare Administration Today Costs for management and storage of physical documents Document retrieval costs and effort Regulatory compliance, records retention Improving self-service capabilities Securing patient information and data

4. Why Migrate from Paper to Electronic Health Records • Access to and optimized processing of patient and health information is key to improve health care quality • Data and information are today siloed and often locked in paper files • Need to be digitized and entered into HIM, ERP and other back-end systems for immediate access by patients, insurance providers, hospitals, clinics and doctors at the point of care • Pressure from health care payers • Transparency • Cost reduction • Capitalizing on savings potential • Avoid wrong and/or double payments • Getting your share of Medicare and Medicaid incentives • Meaningful use of EHR and EHR technology • 17.2 billion announced within ARRA/HITECH act for 2011-2015

5. How to Migrate to Electronic Health Records • Capture all patient and health data at point of entry • Distributed • Any format • Scan at top quality • Transform them into process-ready information • Classification and indexing • Data extraction • Validation • Route them to relevant workflows and systems • In a secure and compliant way • Fast and in high quality

6. Capture Capture Documents at Any Location • Branch Offices • MFPs/Digital Copiers • Scanners • Electronic Capture • E-Transactions • E-Mail • Fax • Back Office/Mailroom • Production Scanning • Widest range of document scanners • Scales from 1 to >1,000 scanners • Deploy in remote sites • Centrally managed • Alternative input sources: • MFP • E-mail • Fax • Full traceability from scan to release • Flexible and customizable client UI

7. Transform Transform Any Document Type • Automatic Classification • Eliminates Sorting • Separation of Multipage Documents • Data Extraction • OCR, IMR, OMR • Eliminates Keying • Conversion of Data to PDF • Identifies documents • Index or meta data extracted automatically • Separates folders into documents • Provides advanced recognition technologies • OCR • ICR • OMR • Customizable validation and correction • Reporting on key performance metrics • Highly scalable

8. Deliver Deliver to Any Channel • e-Mail • Fax • SMS • Network • Database • 100+ Connectors • ECM • Workflow • LOB Applications Over 100 Export Connectors Export to multiple connectors/releases simultaneously Tightly integrated with leading ECM systems Full reporting and traceability Scalable to accommodate low to high volumes Customizable More documents are processed by Kofax Capture than any other vendor Confirmation of successful release

9. Kofax Platform Architecture Capture Documents at Any Location Transform Any Document Type Deliver to Any Channel • Branch Offices • MFPs/Digital Copiers • Scanners • Electronic Capture • E-Transactions • E-Mail • Fax • Back Office/Mailroom • Production Scanning • Automatic Classification • Eliminates Sorting • Separation of Multipage Documents • Data Extraction • OCR, IMR, OMR • Eliminates Keying • Conversion of Data to PDF • e-Mail • Fax • SMS • Network • Database • 100+ Connectors • ECM • Workflow • LOB Applications Monitor and Manage at the Process or Document Level for Complete Transparency Reporting: SLA Metrics • Historical Performance • Tracking

10. Migrating from Paper to Electronic Health Records Patients Channels Capture & Digitize E H R Correspondence Postal Service Scanner Point of Care Physicians Doctors Nurses Admission Forms Insurance Forms Fax Fax Server Classification& Extraction Administration EOB LAB Invoice MRI, X-Ray Etc. Inbox HIM E-mail

11. Spectrum Health Challenges • Handles 60,000 inpatients, 200,000 emergency room patient visits, 143,000 urgent care visits and 34,000 outpatient surgeries annually • Inpatient charts are structured in 1,400 different formats • 10% of the forms do not have barcodes and require advanced OCR to identify type of document Solution • Kofax Capture, Kofax Transformation Modules (KTM) • High quality scanning of large volume of documents • Data quality, ingestion and routing in compliance with government regulations • Automation and streamlining of medical records processing and document classification for inpatients Results • Significant improvements in document classification accuracy, efficiency and productivity • Can now process 10.5 million documents annually • Enormous increase in document processing has not required additional employees • Physicians now have immediate access to patient records Industry: Health Care Location: Grand Rapids, Michigan Size: $2 Billion # of Employees: 14,000

12. Recommendations • Moving from health records to electronic health records is no longer an option – it’s a must • Health records are high volume, and mainly paper-based • Majority of patient data still locked in paper based departmental systems • There is a need today • to get ready for EHR • to improve efficiency • Improve data completeness and accuracy • to be compliant • to process EOBs • to process invoices • A time window from 2011-2015 • for Medicare/Medicaid funding for adoption to EHR • Solutions exist today for providers to get started!

13. Kofax Delivers • One platform to streamline processes around capturing, transforming and routing medical records • Outstanding data quality • Accelerated information availability at the point where needed • Decision support for high quality health care • Increase of efficiency • Physicians can see more patients per day • Higher processing volume of claims and/or payments per day • Significant cost reduction • Automation of health care records capture and entry • Elimination of paper storage and paper mailing • Fast ROI • Proven track record

14. Completeness of Offer • Patient / Health Records Management • Convert complex forms, test reports, prescriptions, health payer documentation, patient inquiries and images like MRT or X-Rays into high quality digital information, • Route it to a database, ECM or HIS system, and • Integrate it into key processes in the quickest possible time, • All in a secure and auditable manner. • Medical Claims Processing for Health Care Payers • EOB and Payment Processing • Quicker reconciliation of payments, more accurate financial reporting and better cash management through powerful OCR technology, data extraction and separation. • Accounts Payable / Invoice Processing • Order Processing

15. Thank youMargot Weiglmargot.weigl@kofax.com+49 151 1616 1844