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Mastering email communication is vital for professional success. Start with a clear and concise subject line to capture attention. Each email should focus on a single topic, ensuring brevity. Restate your key message in the first line to reinforce clarity. Beware of jargon and technical terms that may confuse the reader. Clearly indicate if a response is required, and always include a signature block for professionalism. Review emails before sending to eliminate long or complicated messages, especially when targeting external audiences.
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Email Guidelines • Useful Subject Line • Brief • First line restatement • Single Topic • Signature Block
Email Guidelines • Sequence ideas/reader reaction • Beware of jargon, technical terms • Be clear if response required • Review • Recall
Email Warning Indicators • Angry • Humor • Repeat Forwards • Attachments/Viruses • Hoax & Panic Messages
More Warning Signs • Long or Complicated Messages • External Audience • Formal