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Cultivating a High-Performance Healthcare Team through Effective Hiring and Training Strategies

In our journey to enhance team performance, we focused on improving hiring practices, training protocols, and goal measurement methods. By analyzing our first PPRNet report, we realized that our results needed to reflect the true quality of care provided. We implemented quarterly reviews, revised note templates, and health maintenance measures to ensure accurate data entry and clinical judgment assignments. By facilitating contributions from all staff and implementing a rewarding system for meeting quotas, we successfully cultivated a practice team dedicated to high performance.

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Cultivating a High-Performance Healthcare Team through Effective Hiring and Training Strategies

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  1. Cultivating a Practice Team to Achieve High Performance: Our Experience in Hiring, Firing, and Training

  2. Goals measured subjectively

  3. Goals Measured by Practice Partner

  4. Our First PPRNet Report

  5. Results Need to be Real This didn’t look right These numbers we believe

  6. Our Newest PPRNet Report

  7. Improve Quality • Review quarterly PPRNet reports • Revise note templates • Revise Health Maintenance Measures • Results must reflect care delivered

  8. How did we do it? We found ways for all staff to contribute: +Things that just needed data entry were often assigned to the front office staff. +Things needing clinical judgement got assigned to the Medical Assistants. +Staff reward for quota met.

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