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Performance Indicator 5.02

Performance Indicator 5.02. Explain the nature of stress management. Definitions.

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Performance Indicator 5.02

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  1. Performance Indicator 5.02 Explain the nature of stress management

  2. Definitions • 'Karoshi' is a Japanese term which means 'sudden death caused by too much work.' However, many people simply use the term stress. Stress Management for the Workplace: Understanding and Managing the Causes of Stress in Organizations | Suite101.comhttp://carla-crepin-swift.suite101.com/stress-management-in-the-workplace-a123250#ixzz1fgMZz6kf • Stress - one of bodily or mental tension resulting from factors that tend to alter an existent equilibrium • Burnout - exhaustion of physical or emotional strength or motivation usually as a result of prolonged stress or frustration

  3. Employee Stress Signs Causes The “treadmill syndrome – having too much or too little to do Random interruptions – visit, phone calls, manager requests Pervasive uncertainty Mistrust, unfairness, office politics Unclear policies, direction Career/job ambiguity No feedback/appreciation Lack of communication Lack of control http://www.businessknowledgesource.com/blog/top_10_causes_of_workplace_stress_000810.html • Reduced quality of work • Indecisiveness and poor judgment • Loss of sense of humor • More frequent minor illnesses • Withdrawal • Over-sensitivity • Seeming jumpy • Tiredness and irritability • http://www.stressmanagementplus.com/identifying_the_signs.htm

  4. Explain how stress can lead to burnout • Stress leads to burnout if the stress is continuous - chronic and the stressors are not being resolved or eliminated in the working environment. • Job satisfaction becomes excessively frustrating and you become mentally, physically, and emotionally drained • Job burnout occurs when stress is continuously insurmountable and thus causes feelings of helplessness and despair which consequently leads to a loss of interest along with motivation

  5. Programs that companies can use to identify and alleviate employee stress • Take a break after particularly stressful events • Encourage employees to treat their bodies right • http://www.itstime.com/oct2002.htm • Listen to staff and provide a meaningful response • Adjust the atmosphere – lighting, temperature, living plants, etc. • Don’t sweat the small stuff • Set realistic standards • http://www.inc.com/guides/2010/04/reduce-office-stress.html

  6. Wellness programs that prevent employee stress • Companies with workplace wellness programs are improving employee health, decreasing absenteeism and saving money. • Encourage employees to start their own wellness program by visiting a physician • Target specific health-related concerns • Hire a wellness coach • Reward employee participation • Acknowledge leaders in the newsletter http://lisa-nichols.suite101.com/workplace-wellness-programs-a27042

  7. Activities • Research a company of your choice and prepare a presentation on the company’s wellness program • Invite a wellness coach in to speak to the class • Do yoga together • Watch The Office, laughter is good for the soul • In teams, put on a puppet show or create a media presentation on a stressful situation and the outcome

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