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Technological Challenges & Alert System

Cindy Lawson presents a comprehensive overview of technological challenges and strategies for effective emergency alert systems. Key issues include managing media inquiries, web traffic, and overloaded phone lines, as well as activating an emergency "blind site." The presentation highlights various communication methods such as reverse 911, emergency hotlines, satellite phones, and social media platforms. Lawson emphasizes the importance of backup systems and infrastructure resilience, addressing scenarios when standard communication methods fail. Join us to explore innovative solutions for urgent communication needs.

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Technological Challenges & Alert System

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Presentation Transcript

  1. Technological Challenges & Alert System Presented by: Cindy Lawson

  2. Organizational Issues • Tracking Media queries, requests for interviews, etc. • Managing Web traffic • Managing overloaded phone lines

  3. Organizational Issues • Activating & updating a “blind site” • Monitoring media coverage • Monitoring offers of help and assistance • PIER

  4. Methods for Communicating

  5. Methods for Communicating • Siren (blast or verbal) • Emergency information hotline • Reverse 911 – broadcast voicemails • Short wave radio & dedicated frequencies

  6. Methods for Communicating • Marquee • Blast E-mail • Emergency information Website (“blind”) • Satellite phones

  7. Methods for Communicating • Emergency alert text messaging • Cable TV interruption message (audio and scrolling messages) • Pop-up alerts on campus computers

  8. Methods for Communicating • Stadium broadcasting systems • LCD’s in classrooms and hallways • PA systems (“blue lights”)

  9. Methods for Communicating • A dedicated cable channel for video feeds/updates to all dorm rooms • RSS feeds to internet subscribers • YouTube, MySpace and FaceBook

  10. Methods for Communicating • Campus advisories posted in buildings • Community meetings • Media alerts

  11. Methods for Communicating • Residence hall assistants • Chalking • Posters, newsletters, etc.

  12. What if the Infrastructure is Disabled?

  13. What if the Infrastructure is Disabled? • Do you know which phones will still work? • Do you have alternate communications? • Satellite phones • Bull horns • Battery-operated radios (transmitters & receivers) • Back-up server capabilities

  14. What if the Infrastructure is Disabled? • Facilities personnel – room by room • Dispatch (campus buses) • What other systems could be deployed?

  15. Which Media Outlets Have Back-up Generators?

  16. Issues with “New Media” • Cell Phones, text messaging, Blackberries and Qs • iReport (CNN) – Phones with cameras • Blogs on media sites and elsewhere • YouTube, FaceBook, My Space

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