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UCB, Inc.: Intelligent Accounts Receivable Solutions for Healthcare

Founded in 1959, UCB, Inc. specializes in intelligent accounts receivable solutions tailored for the healthcare industry. With over 900 employees across six strategic locations—including Toledo, OH, and Costa Rica—UCB is dedicated to providing end-to-end patient solutions. Our core competencies include Medicaid eligibility and self-pay programs, supported by our proprietary iSolutions IQ analytics platform. Committed to compliance and security, UCB maintains strict standards, utilizing advanced technologies for data protection and service reliability.

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UCB, Inc.: Intelligent Accounts Receivable Solutions for Healthcare

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  1. August 2012 UCB, Inc. Intelligent Account Receivable Solutions for the Healthcare Industry

  2. Company Overview Who is UCB? Page 2

  3. A 50+ Year History • Founded in 1959 • Over 900 employees • 6 strategic locations • Toledo, Ohio • Maumee, OH • Miramar, FL • Fort Lauderdale, FL • Costa Rica • National Compliance • Licensed and bonded as required • Strict security standards • End-to-End Patient Solutions • New programs and solutions to assist our client and • prospective clients in the healthcare industry UCB, Inc. Page 3

  4. UCB’s Regional Footprint Page 4

  5. UCB’s Historic Core Competencies Experience • Medicaid Eligibility • Self-Pay Extended Business Office Programs • Third Party Bad Debt Team Adaptibility Process Page 5

  6. What’s New at UCB? • iSolutions IQ • Proprietary Analytic Platform • Small Balance Insurance Follow-up • Call Center and Customer Service Applications • Superior Security Safeguards Page 6

  7. iSolutions IQSelf-Pay Analytics Platform • Presumptive Charity/Financial Assistance Calculator • Propensity for Payment Indicator • Red Flag Fraud Indicator • Maximum Payment Estimator Page 7

  8. Security • ISO 27002 11 Domain Criteria Certified • Asset Management • Data Encryption Policies Audit • Physical Security • Access control for all sites with 24/7 Security monitoring • Security protected information systems • CISCO Firewall Encryption-SSL technologies, dual-layered security • Virus protection systems, Internet filtering security • Fully redundant System Guaranteed Availability • Disaster planning – business continuity • Sunguard Availability Services Page 8

  9. Competitive Advantages Passionate dedicated team Intelligent revenue cycle production Reliable delivery on promises Accountable security safeguards Patient first approach Maximum financial returns Page 9

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