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Benchmarking Florida Practices: Key Insights from the CMHI Assessment

This analysis evaluates the performance of Florida practices using the Chronic Care Management Index (CMHI). It highlights key strengths and weaknesses across various domains and themes, revealing the highest and lowest scoring areas. Notably, Chronic Condition Management emerged as the top domain, while Quality Improvement was the weakest. Critical themes, such as Family Support and Cooperative Management, also stood out. Our findings emphasize the importance of teamwork and continual improvement in delivering higher-quality care.

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Benchmarking Florida Practices: Key Insights from the CMHI Assessment

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  1. ~ Your Practice Data ~

  2. Comparing Each Domain…

  3. Refer to your practice data….

  4. Average of Florida Practices CMHI Benchmark Florida Practices

  5. Average of Florida Practices CMHI Benchmark Florida Practices

  6. Average of Florida Practices CMHI Benchmark Florida Practices

  7. Average of Florida Practices CMHI Benchmark Florida Practices

  8. Average of Florida Practices CMHI Benchmark Florida Practices

  9. Average of Florida Practices CMHI Benchmark Florida Practices

  10. Average of Florida Practices CMHI Benchmark Florida Practices

  11. Key Highlights – Strengths and weaknesses by Domain (by cohort average per Index self-assessment) Highest scoring Domain: #2 – Chronic Condition Management Lowest scoring Domain: #6 – Quality Improvement / Change

  12. Key Highlights – Strengths and weaknesses by individual Theme (by cohort average per Index self-assessment)

  13. Highest scoring Themes 2.6 - Family Support 2.4 - Cooperative Management Between Primary Care Provider (PCP) and Specialist 1.1 - The Mission of the Practice Lowest scoring Themes 6.1 - Quality Standards (structures) 6.2 - Quality Activities (processes) 1.5 - Family Feedback

  14. What did we learn? ~ The Medical Home Index is a useful tool for identifying areas of potential “medical home improvement” for our practice.

  15. Areas of improvement needs that you identified by Index scoring, patient population and/or practice interest … • 1.2 Access/Communication • 1.5 Family Feedback • 2.51 Transition • 5.1 Electronic Data • 6.1 Quality Improvement

  16. What did we learn? ~ Perceptions can vary…..

  17. Scoring Domain 1 by four staff members of same practice 1.1 1.2 1.3 1.4 1.5 1.6 1.7

  18. What did we learn? ~ Our practice must work as a team!

  19. What did we learn? ~ The journey is as important as the destination…..

  20. Questions? One Step at a Time….

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