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Registration support and tools

Registration support and tools. NSW Community Housing Conference 17th August 2006. About the NSWFHA. Peak agency Involved in industry Reference group for the development of registration First hand experience of the business of housing associations Experienced consultants.

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Registration support and tools

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  1. Registration support and tools NSW Community Housing Conference 17th August 2006

  2. About the NSWFHA • Peak agency • Involved in industry Reference group for the development of registration • First hand experience of the business of housing associations • Experienced consultants

  3. Receiving a C grade • Warning – • do not ignore!! • do not run away!!

  4. What does a C grade mean? A We are suddenly being criticised after years of loyal service and hard work B A whole lot more hard work without any extra resources C The future of the organisation is at risk D We need to make some changes

  5. What does PMRU see when they give a C grade ? • The organisation is presenting a big risk to the government • We are not sure that this organisation will be able to meet its liabilities • We are not sure this organisation is able to manage government assets and resources appropriately • We’re concerned about the Sector’s reputation

  6. How should we respond ? A Get angry with OCH and appeal B Ignore it and hope it goes away C Feel overwhelmed and under resourced D Seek assistance to help you get through it

  7. Dealing with a C grade • It doesn’t mean the end of the world • However a serious response is required • There is help available !

  8. Community housing snapshot • housing associations have gone through the registration process to date NSWFHA has provided direct assistance to assist 5 organisations to address improvements

  9. The approach • The process was negotiated to ensure that community providers had ownership of the process • Refer presentation by Maura Boland at the Housing Associations Meeting Feb 06

  10. How does NSWFHA help? • Organisations who choose to work with the Federation need to request approval from OCH through the Service Development Team • The Federation submits a proposal to OCH who checks with you that it meets your needs and approves the work . • Developing a Performance Improvement Plan has been at no cost to date.

  11. How can we get NSWFHA to help? • We work with you to identify the underlying reasons for poor performance as identified by PMRU • This depends on the areas identified in the Registration Assessment report • We look at your business and governance tools and suggest ways these could be improved

  12. What are business tools? • Financial statements • Strategic plan • Business plan • Risk Management Plan • Asset management Plan • Policy and procedures

  13. What are governance tools? • Board financial reports • Housing manager reports • Reporting formats and financial KPI’s • Reporting and monitoring timeframes • Minutes of board meetings • Board induction training • Business tools

  14. Examples of assistance • On the ground assistance in gathering evidence • Financial analysis – review of financial information • Providing financial projections and budgets based on figures available • Revising financial reports so its easier for the board to understand the business

  15. Examples of assistance • Strategic planning • Operational planning • Risk management planning • Asset management financial projections based on current AMP • Modeling future scenarios based on different income and cost structures • Negotiating short term changes to funding as part of a larger strategy

  16. Keys to success • The board and senior staff of the organisation are ultimately responsible for making the changes and need to be proactive in the process • Partnership between the Federation and the organisation • Act quickly once you receive a C grade – don’t put it off.

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