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Explore how new technology spurs growth in appraisals. Adapt with mobility, standardization, analytics for credibility. Learn from history, enhance appraiser training, and rebuild trust. Embrace change through consensus for a tech-driven future.
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Computer-Aided Appraising: How New Technology Will Spur Growth in the Appraisal Industry Jordan Petkovski Vice President, Chief Appraiser
Technology, Friend or Foe? • The way in which technology impacts the residential appraisal industry is up to us. • Embrace it, and make it work for the appraiser. • Reject it, and its use will usurp the residential appraiser’s position within the mortgage lending process. • Adaptability is critical!
Why is change necessary? • Our current methodology isn’t cutting it! • Service level expectations from the lending community have made EFFICENCY and CREDIBILTY a top priority. • The users of appraisal services don’t trust the appraiser. • Relying on three sales and two listings to derive a value opinion isn’t statistically meaningful.
Historical Perspective “Those who fail to learn from history are doomed to repeat it.” - George Santayana
Appraisal Production Software After Before
Digital Sketching Software Then Now
Tablet Computers • Remember the Fujitsu Tablet Computer? (circa 1999)
Looking Forward • Technological advancements in the residential appraisal space have streamlined the appraisal process, but the real magic is still to come… • Mobility • Standardization • Integration • Analytics
Our “Methods & Techniques” aren’t working in todays mortgage lending environment. • Residential Appraisers will be replaced if we don’t reevaluate the way in which we support the mortgage lending process. • Lenders struggle with disparate value conclusions on the same property, with the same or similar effective dates when two appraisers are engaged. Why is it happening?
An Updated Value Proposition • More objective appraisals, derived via regression of larger pools of data, supplemented and driven by the local subject matter expert, leads to an increased level of credibility.
Appraiser’s Are Attritting… • The industry is aging and few are entering the profession. • Will lenders accept a turn-time of two months for a residential appraisal in a major metropolitan area, or will they find an alternative solution? • Technologically Assisted Appraisals WILL help us in reaching the appraisers of tomorrow, today!
Technology's role in furthering our profession. • Real-time connectivity between supervisory appraiser and trainee during the course of the inspection and write-up. • Working off an iPad (instead of a clipboard) is natural for the youth of today. • Singular UI reduces training times.
Say it isn’t so!!! • Line item adjustments aren’t regressed from the market using spreadsheets or HP12C’s, they’re being SWAG’d.
Ensuring the Public’s Trust • Technology – including Big Data, Analytics and Algorithms – is no substitute for an appraiser professionals expertise, but its use will help us rebuild confidence in our profession.
Change Takes Consensus • It’s not only about the use of technological enhancements in the appraisal production process by appraisers….it’s about the drive towards adoption when it comes to the users of appraisal services. • Remember convincing lenders an electronically signed report, delivered via PDF, was acceptable?
Mobile Appraising? As it was… As it will be…