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Telehealth Survey Update

Telehealth Survey Update. Chapter 2016-240, Laws of Florida: Survey for current capabilities, utilization and coverage levels: National and state utilization of telehealth Barriers to using or accessing telehealth services Types of health care services provided via telehealth

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Telehealth Survey Update

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  1. Telehealth Survey Update

  2. Chapter 2016-240, Laws of Florida: • Surveyfor current capabilities, utilization and coverage levels: • National and state utilization of telehealth • Barriers to using or accessing telehealth services • Types of health care services provided via telehealth • Costs and cost-savings associated with using telehealth • Extent of insurance coverage and how such coverage compares to coverage for in-person health services • AHCA to submit a report of survey findings to the Governor, Senate President, and Speaker of the House by 12/31/2016

  3. Survey Methodology • Agency for Health Care Administration • Direct email (with survey link) to listed contacts of selected facility types (11,902 contacts) • Follow-up requests to facility types with low response rates • Department of Health • Integrated survey into license renewal system (ongoing data collection) • Coordination and promotion of voluntary effort for rapid data collection • Office of Insurance Regulation • Deployed survey through internal systems • Targeted follow-up with non-responsive plans

  4. Response Rates and Telehealth Usage *Segment of Clinical Laboratories in Physicians Offices

  5. Barriers to ImplementingFacilities currently using telehealth “On a scale of 1- 5, with one (1) being no barrier and five (5) being a major barrier, how would you rate the barriers experienced by this facility during implementation of telehealth services?”

  6. Barriers to ImplementingFacilities that have tried to used telehealth “On a scale of 1- 5, with one (1) being no barrier and five (5) being a major barrier, how would you rate the barriers experienced by this facility when trying to implement telehealth services.”

  7. Barriers to ImplementingComparison of Current and Former

  8. On-Going Challenges “On a scale of 1- 5, with one (1) being no challenge and five (5) being a major challenge, how would you rate the on-going challenges this facility encounters in offering telehealth services?”

  9. Reimbursement “On average, what percentage of telehealth services are reimbursed by health plans at this facility?”

  10. Facility Benefits “What benefits has your facility attained as a result of implementing telehealth services? (Select all that apply)”

  11. Cost Savings “What percent of cost-savings to this facility, if any, can you attribute to providing telehealth services ?”

  12. “What would assist you, if anything, in implementing, sustaining, or expanding telehealth services?” Reported Needs • Education, training, and evidence based resources • Reimbursement • Funding • Resources

  13. QUESTIONS / DISCUSSION

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