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Explore the world of management, from different levels to essential skills needed. Learn how managers coordinate resources and motivate employees to reach company goals effectively. Discover the varying responsibilities of top-level, mid-level, and first-line managers in businesses of all sizes. Gain insight into decision-making processes, communication strategies, and the importance of relationship-building. Uncover the keys to successful management and how to navigate the dynamic field with confidence.
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Manage This! Who’s the Boss?
So What? • There are many opportunities to be a manager • More than 7M people employed in management positions • In industries from advertising to zoology • Managers earn more than any other category of worker • Average annual salary $70,800 • Some top executives earn in the millions
Management • The logical process of coordination resources, such as money and employees, in order to accomplish an organization’s goals Company Goals Money Employees
What Managers Do • Decide how to use the business’s resources • Make sure the work gets done • Don’t usually do the work themselves • Answer questions and solve problems • Encourage employees to be productive
Management Functions • Planning: Deciding what work will be done and how it will be accomplished • Organizing: Setting up the way the business’s work will be done • Staffing: Finding workers for the business • Directing/Leadership: Providing guidance to workers and work projects • Controlling: Monitoring the work effort
Skills managers need • Communication skills: To explain their ideas & expectations to employees • Relationship skills: To interact effectively with others • Decision-Making Skills: To understand information and choose from many options • Technical Skills: To understand how the business works
All businesses have managers • Small businesses have only 1 manager, where as large companies can have hundreds. • Each level of management has very different responsibilities and authority
Levels of Management • Top level (Executive) • Mid-Level (Middle Management) • First-Line (Supervisors) • Employees Top-Level Mid-Level First-Line
Top-Level, or Executive, Management • Responsible for the operation of the entire company • Owners • Chief executive officers • Presidents • Chief financial officers • Vice presidents • General managers • Major activities • Set goals for the organization • Supervise other managers
Mid-level, or Middle, Management • Report to top level management and have lower level managers who report to them • Department heads • Production managers • Sales managers • District managers • Major activities include: Implement the goals set by top management
First-Line, or Supervisory, Management • Work side-by-side with employees who do the routine work of the business • Office manager • Foreman • Shift supervisor • Head cashier • Major activities include: Carry out the actions identified by the middle manager
What Managers Manage • Human resources: Employees • Financial resources: Money • Material resources: Equipment and supplies • Information: Facts, statistics, opinions