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Developing and Using Case Studies

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This document explores the development and use of case studies as a tool for communicating and learning from internationalization experiences in various organizational contexts. It covers the background information necessary to understand the climate and concerns of these settings. Strategies employed by involved agencies are described, along with challenges encountered from multiple perspectives. The outcomes illustrate the changes made, accomplishments achieved, and valuable lessons learned. This approach encourages analysis and discussion on improving practices and adapting successful strategies.

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Developing and Using Case Studies

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  1. Developing and Using Case Studies A way to communicate and learn from “Internationalization” Experiences

  2. Context: Background information, climate, concerns, issues 2. Strategies Described: approaches taken, agencies and actors involved 3. Challenges: concerns that emerged, various perspectives 4. Outcomes: accomplishments, changes, lessons learned Case Study Format:Internationalizing Extension

  3. 1. Context • Information about the organizational and environmental setting • Climate of the organization or setting • History or conditions influencing the situation • Current concerns or issues

  4. 2. Strategies Described • Facts about the case—narrative that describes what innovations were introduced • Actors involved • Strategies tried • Goals or outcomes expected

  5. 3. Challenges Encountered • Challenges that emerged • Perspectives of various actors • Decisions taken • Actions or changes made

  6. 4. Outcomes • Results of changes taken or practices continued • Analysis of post-intervention situation • Accomplishments or outcomes • Lessons learned

  7. Use of a case study • Read the written case study • Analyze the strategies and resulting outcomes—what happened and why? • Discuss what could have been done to further enhance • outcomes, how could this experience be adapted/replicated • Highlight principles or lessons learned

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