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Artificial Intelligence and Virtual Librarianship

This forum presentation discusses key innovations in artificial intelligence and virtual librarianship, focusing on the development of two groundbreaking applications: Julia and Libby. Julia, released in 2002, was web-based specifically for Internet Explorer, while Libby, developed in 2003, leverages natural language processing, AI, text-to-speech, and animation to enhance user interaction. We explore the technologies behind these applications, their implications for library services, and the challenges such as Turing tests and ADA compliance. Authored by David Bennett from Robert Morris University Library.

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Artificial Intelligence and Virtual Librarianship

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  1. Artificial Intelligence and Virtual Librarianship National Forum 2003 David Bennett Robert Morris University Library

  2. Sylvie - 2000 Sylvie was… PC based Stand alone

  3. Julia - 2002

  4. Julia was… Web based (Internet Explorer 5 only) Required three plugins 1. Flash 5 2. Microsoft Speech API 3. Lernout & Hauspie TTS

  5. Libby – (2003)

  6. Libby Libby is… Web-based Only needs flash Mac or PC IE or Netscape

  7. RamonaDeveloped byRay KurzweilRequires FX Player version 1.80http://www.kurzweilai.net

  8. Libby - Library Agent • Combines Natural Language Processing, Artificial Intelligence, Text-To-Speech, and Animation • Developed by Conversive, Inc. • Answers questions, directs users, displays web pages • Templates for quick start in developing library applications

  9. Issues • Turing test vs Business model • Specialization improves context • Learning new knowledge • Scripting • Spelling errors • Voice recognition • ADA compliance

  10. Contact Information • David Bennett bennett@rmu.edu • Conversive, Inc. http://www.conversive.com

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