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Support Agreements Office Process: Customer Request Support

The Support Agreements Office manages the process of developing, reviewing, and finalizing support agreements for customers. This includes drafting agreements, scheduling meetings with customers, obtaining necessary signatures, and distributing final agreements. They handle all aspects from initial request to completion.

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Support Agreements Office Process: Customer Request Support

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  1. AGREEMENTS OFFICESupport Agreement (SA) Process Customer Requests Support & completes Agreements Request Sheet Agreements Office Reviews Request Agreements Office Schedules Meeting with Customer if necessary Develop Draft Support Agreement to include DD1144, General Provisions, Specific Provisions, & Required Attachments (except Costing) Make revisions to support agreement as necessary Staff draft support agreement with appropriate installation Support Agreement Managers Staff draft support agreement with appropriate Garrison offices After concurs received, forward to RMO Budget to develop Costing Annex Send to customer for review and obtain customer signatures from Approving Authorities Prepare Final Support Agreement Task Complete Make distribution of Signed Agreement to Signatories and Post Signed Agreement on Agreements Website Send Decision Paper to GC for review and obtain signatures from Approving Authorities

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