May 21, 2010

1. May 21, 2010

2. Agency Overview Tom Ettling, CEO Our WorkSt. Patrick Center is the largest provider of homeless services in Missouri, with 28 housing, employment and mental health programs assisting more than 9.000 persons annually who are homeless or at risk of becoming homeless. We help individuals and families move from homelessness to independence in a measurable, cost-effective manner.

3. Presenters Nancy Box Senior Director, Employment Services Angela Casimere Senior Director, Housing Services Sherre Waggoner Director of Grant Development

4. Discussion Topics • Keeping the program alive to the end – Nancy Box • Sustainability planning • Grants development perspective

5. Keeping the program alive • Story of REACH (Re-entry, Employment Assistance, Counseling and Housing) • Successful 5 year PRI grant from DOL • Strong partnerships • Wraparound team approach • Funding ended 03/31/11

6. The last year Timing is everything Transition plan Map it out Communicate with staff Keep partners engaged – meet regularly When/how to tell clients Develop written notices Celebrate successes

7. Assessment is on-going • Assess program no later than 1 year prior to end, earlier if possible • Staff • Referrals • Partners • Client participation • Funding • Do this monthly

8. When staff start to leave • Re-assess • Feasibility of rehiring or using current resources • Temporary help • Volunteers • Interns • Does current caseload justify new hire? • What other resources are available?

9. When referrals to the program slow down • Re-assess • Redistribute workload • Review current processes, do they still make sense? • Re-engage partners if needed • Follow-up with clients

10. Transition plan for clients • Re-assess each client • Make appropriate program referrals • Make connections for/with the client • Check in with clients who are less active • Make sure clients know the program is ending and what the options are • Provide written notice

11. Transition plan for staff • Other options within your agency • Options with partner agencies • Networking opportunities • Other opportunities • Layoff

12. Celebrate Success • Everyone needs closure • Have a celebration • Include clients, partners and staff • Allow time for story telling • Encourage clients to share their success • Maintain relationships with partners

13. SUSTAINABILITY PLANNING • Begin sustainability planning for the end of your grant the day you get your grant. • Reality sets in and wisdom dictates you start at least two years before the end of your grant • Desperation sets in and you must start the year before your grant ends.

14. Sustainability Team • Project Director • Case Manager • Grant Writer • Partners • Community steak holders

15. Be Willing • To allow one of your partners to be the lead agency • To change the main focus of your program • To change the population you serve • The program my have to close to open • Multi-program- • Partner, Partner, Partner To share your budget

16. Be careful Not To • Chase the dollars • Mission Creep • Except a Program that you can not do unless God grants you a favor

17. What Makes Us Special • Look at all the aspects of your agency that will make your ask a stronger case. • Do you offer Program Strategies/Services that may or may not have been part of your grant • Housing First

18. What Makes Us Special Continued • Counseling • Daycare • Drop-in • In Home Services

19. Staff Questions • Are we going to maintain the same staff ? • Are we going to downsize? • Are we going to increase ? • Are we going to divide staff to incorporate a new program ? • Look at staff strengths- this is your movement to make changes

20. Program Evaluation • Local Evaluation • Cost Analysis • Cost Savings • Crime-Related Cost Savings • Possible benefits produced • Employment Outcomes • Entrepreneurship - New income (profit) from enterprise • Increased productivity in an existing job • Specialize in applied research, evaluation, and related work with community and non-profit initiatives

21. Statistics: • ________ Number of individuals that were helped by theProject Protect Program • ________ Number of families that were helped by the Project Protect Program • ________ Number of head of households reduced their drug use • ________ Number of head of households stop their drug use • ________ Number of participants increased their financial stability • ________ Number of participants with children returned from the Foster Care system • ________Number of participants with children prohibited from entering Foster Care system

22. Budget Considerations • Know your current budget • Consider downsizing your budget • Consider what other agency dollars

23. Existing and Potential Funding Sources • Housing Units/Rent Subsidies • Missouri Housing Development Commission • City Affordable Housing Trust Fund • St. Louis County Housing Resources Commission • St. Louis City & County Housing Authorities • U.S. Department of Housing and Urban Development HOME, HOPWA, ESG funds • State and Federal Low-Income Housing Tax Credits • Veterans Administration • Private Philanthropic sources

24. HUD Medicaid & Medicaid Waiver Program TANF United Way SAMHA Veterans Administration St. Louis City Mental Health Board City MRDD Resources Missouri Department of Mental Health Missouri Foundation for Health Affordable Housing Trust Fund Private Philanthropic sources St. Louis County Housing Resource Commission Support Services

25. Lessons Learned • You can’t be all things to all people • Political will is your friend • Incentives are critical to client engagement • Plan your housing dollars • Provide incentives for progress • Housing assistance s/b provided based on decreasing rent payment scale instead of agency paying 100%