1 / 6

Leadership Programme Asia Pacific 2012 Module 1 Communication – Clarifying Expectations

Leadership Programme Asia Pacific 2012 Module 1 Communication – Clarifying Expectations. Clarifying expectations. We can all resonate with workplace situations where our own personal expectations were unfulfilled Question:

meriel
Télécharger la présentation

Leadership Programme Asia Pacific 2012 Module 1 Communication – Clarifying Expectations

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Leadership Programme Asia Pacific 2012Module 1Communication – Clarifying Expectations

  2. Clarifying expectations • We can all resonate with workplace situations where our own personal expectations were unfulfilled Question: • How do you feel if someone has not delivered what you had expected them to?

  3. Clarifying expectations • Investing the time in our communication with others to clarify and understand expectations will reap huge rewards in terms of time and cost of re-works, and not having to experience negative feelings of disappointment, frustration, or maybe even anger Question: • In what situations at work do you believe it is wise to invest time to clarify expectations?

  4. Beware of making assumptions • ASSUME assumptions make an ass out of you and me!

  5. Clarifying expectations – some examples • Action plan items agreed during management meetings – making sure we’re on the same page • Delegating tasks to others • Setting project deadlines • Content of presentations and reports • Carrying out tasks that your boss has asked you to do • What your peers or co-workers may ask you to do • What your people (individuals and team) have asked you to do for them • In following business processes that may be ambiguous or unclear

  6. www.transformationalleadershipgroup.com info@transformationalleadership.com

More Related