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Cisco Jabber

Cisco Jabber. “The power to bring people together at critical moments, is key to aggregating and amplifying the impact of employees”. Harvard Business Review. Support user choice and experience while maintaining security. PCs & Macs. Android & iOS Tablets. Smart Phones.

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Cisco Jabber

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  1. Cisco Jabber

  2. “The power to bring people together at critical moments, is key to aggregating and amplifying the impact of employees” Harvard Business Review

  3. Support user choice and experience while maintaining security PCs & Macs Android & iOS Tablets Smart Phones Explosion of Mobile Devices

  4. The New Collaborative Workspace Cisco Jabber enables the new Collaborative Workspace

  5. Business Value of Collaboration Productivity • Productive and accessible mobile workers • Effective virtual teams • Interactive and engaged employees Innovation • Strategically aligned organization • Flexible and innovative working options Growth • Satisfied and loyal customers • New and innovative IT models

  6. Business Value of Collaboration Strategic ROI Operational ROI Productivity ROI • Cost Avoidance • Process Optimization • Business Transformation • Procter & GambleTP-created “Supply Chain of Ideas”; saved millions in travel • BiesseWebEx-enabled customer support, $5K/day savings • Molina HealthcarePooled customer service, handled 20% more calls • Coca-ColaUC-enabled warehouse app,10% productivity increase • Government of CanadaWeb 2.0 knowledge sharing • Duke University Guest lecturers via TP • Comcast Social software-enhanced customer ccollaboration

  7. Cisco Jabber All-in-one UC Application • Presence & IM • Voice, Video, voice messaging • Desktop sharing, conferencing Collaborate from Any Workspace • PC, Mac, tablet, smart phone • On-premises and Cloud • Integration with Microsoft Office

  8. Devices Share the Same Infrastructure Cisco Jabber Call Control - SIP - Presence & IM - XMPP - Meetings Voice Messaging Unified Communications Manager • Unified Presence • WebEx Connect service (SaaS) • WebEx (SaaS) • MeetingPlace Unity Connection

  9. Agenda • Cisco Jabber Desktop clients • Cisco Jabber for Windows • Cisco Jabber for Mac • Cisco Jabber Tablet clients • Cisco Jabber for iPad • Cisco Jabber IM for Cius • Cisco Jabber Smart phone clients • Cisco Jabber for iPhone • Cisco Jabber for Android • Cisco Jabber IM for Blackberry • Cisco Jabber Video for TelePresence • Cisco Jabber SDK

  10. Target FCS: Q2 CY2012 Cisco Jabber for Windows Collaborate • Brings presence, EIM, desktop sharing, audio/video/web conferencing, enterprise voice and visual voicemail into one client • Can be deployed on-premises or on-demand • Highly intuitive user interface and experience • Customer Benefits • Enhance employee productivity through rich communication and collaboration capabilities • Deployment flexibility for IT organizations • Partner Benefits • The hub for communication on the desktop • Drive larger deals and services opportunities

  11. Key Topics to Communicate: Jabber Windows • Collaboration Users Group • Partner/customer preview of Jabber Windows and demo • Key Dates for Jabber for Windows: • FCS Public Target Date: Q2 CY2012 • When to communicate: Now!!! www.cisco.com/go/cug

  12. Cisco Jabber for MacComplete UC Client Application Available Today • Presence & IM • Voice / Visual Voicemail • Desktop share, conferencing • Deployed on-premises or in cloud Built for Mac: • Familiar Mac experience • Platform choice • Consistency across platforms and deployment models

  13. Agenda • Cisco Jabber Desktop clients • Cisco Jabber for Windows • Cisco Jabber for Mac • Cisco Jabber Tablet clients • Cisco Jabber for iPad • Cisco Jabber IM for Cius • Cisco Jabber Smart phone clients • Cisco Jabber for iPhone • Cisco Jabber for Android • Cisco Jabber IM for Blackberry • Cisco Jabber Video for TelePresence • Cisco Jabber SDK

  14. Cisco Jabber for iPad • Coming 1HCY12 • Integrated IM, Voice, Video • Interoperable with Cisco TelePresence • On-Premises and Cloud

  15. Cisco Jabber IM for CiusPreinstalled on Cius Available Today • Stay connected on the go • Basic IM (including emoticons) • Auto Reconnect if connection lost • Presence status changes • Log in to both desktop and mobile clients simultaneously • On-premises or cloud IM backend • Take action from your contact list • Join an instant meeting • Click to call, email, SMS • Flexible, secure deployment • Single Sign On • Secure, Proxyless Architecture

  16. Agenda • Cisco Jabber Desktop clients • Cisco Jabber for Windows • Cisco Jabber for Mac • Cisco Jabber Tablet clients • Cisco Jabber for iPad • Cisco Jabber IM for Cius • Cisco Jabber Smart phone clients • Cisco Jabber for iPhone • Cisco Jabber for Android • Cisco Jabber IM for Blackberry • Cisco Jabber Video for TelePresence • Cisco Jabber SDK

  17. Cisco Jabber for iPhoneAvailable in iTunes App Store Available Today • Voice over Wireless LAN / Wi-Fi • Voice over VPN (Cisco AnyConnect) • Call preservation upon receipt of GSMcall • Handoff to GSM / cellular network • Mid-call features • Bluetooth headset (limited support) • Voice Dialing • Business Visual Voicemail • Business Directory Access • SRST Failover

  18. Cisco Jabber IM for iPhoneAvailable in iTunes App Store Available Today • Stay connected while mobile • Basic 1:1 IM application • Single app for on-premises or cloud deployment • Take immediate action from your contact list • Start or join an instant WebEx meeting • Click to call, click to email, click to SMS • Flexible, secure deployment • Single sign-on • Secure, proxyless architecture • Free to current Cisco Unified Presence and Cisco WebEx Connect customers For iOS 4.2, 4.3 and 5 devices

  19. Cisco Jabber for Android Available on Android Market Available Today • “Always-on” • Integration to native Android interface • Key Features • Voice over Wi-Fi • Handoff to cellular network, deskphone • Mid-call features • Access to corporate voicemail • Corporate Directory Access • Secure connection feature

  20. Cisco Jabber IM for BlackBerry Available Today • Stay connected on the go • Basic IM (including emoticons) • Auto Reconnect if connection lost • Presence status changes • Log in to both desktop and mobile clients simultaneously • On-premises or cloud IM backend • Take action from your contact list • Join an instant meeting • Click to call, email, SMS • Flexible, secure deployment • Single Sign On • Secure, Proxyless Architecture OS 4.6 and higher on Bold, Curve, Tour, Torch

  21. Agenda • Cisco Jabber Desktop clients • Cisco Jabber for Windows • Cisco Jabber for Mac • Cisco Jabber Tablet clients • Cisco Jabber for iPad • Cisco Jabber IM for Cius • Cisco Jabber Smart phone clients • Cisco Jabber for iPhone • Cisco Jabber for Android • Cisco Jabber IM for Blackberry • Cisco Jabber Video for TelePresence • Cisco Jabber SDK

  22. Key Topics to Communicate: Jabber Video for TelePresence • Know how to position Jabber Video for TelePresence with Jabber UC Clients: • Key Dates of Jabber Video: • FCS Public Target Date: 1HCY2012 • Target Open Beta: Q2 CY2012 • When to communicate: Now!!!

  23. Differences between Cisco Jabber and Jabber Video for TelePresence Cisco Jabber Jabber Video • Presence, IM, Voice (softphone), HD Video* and Web Conferencing, Voice Messaging HD Video on PC or Mac Dedicated Client for Telepresence-only • All-in-one UC Client • Cisco UC Customer • Common Technology Foundation – Precision Video Engine * Connects to Telepresence

  24. Cisco Jabber or Jabber VideoWhat Does My Customer Need?

  25. Agenda • Cisco Jabber Desktop clients • Cisco Jabber for Windows • Cisco Jabber for Mac • Cisco Jabber Tablet clients • Cisco Jabber for iPad • Cisco Jabber IM for Cius • Cisco Jabber Smart phone clients • Cisco Jabber for iPhone • Cisco Jabber for Android • Cisco Jabber IM for Blackberry • Cisco Jabber Video for TelePresence • Cisco Jabber SDK

  26. Cisco Jabber Software Development Kit • Real-time collaboration within web applications • Productivity – Business process integration • Deployment Flexibility – User Choice, UC Reach • Compete – Only true Web softphone • Availability – Today, v2 adds video (1HCY12) Web phone in Gmail Audio Call Control IM/Chat Presence Collaboration Video Jabber SDK on CDN Voice mail

  27. In Summary – Cisco Jabber Portfolio All-in-one UC Application • Presence & IM • Voice, Video, voice messaging • Desktop sharing, conferencing Collaborate from Any Workspace • PC, Mac, tablet, smart phone • On-premises and Cloud • Integration with Microsoft Office

  28. Cisco Jabber: Where We Are Today Released Coming Q2 CY2012 Desktop Cisco Jabber for Mac Cisco Jabber SDK Mobile iPhone – IM, voice Android – Voice Cius – IM Desktop Cisco Jabber for Windows Cisco Jabber for Mac (update) Cisco Jabber SDK Cisco Jabber Video For TelePresence Mobile iPad – IM, voice, video Android – IM (2H 2012)

  29. Keep yourself up to date Cisco Jabber Website • http://www.cisco.com/go/jabber Recent Training: https://communities.cisco.com/docs/DOC-16812 - Win with Jabber https://communities.cisco.com/docs/DOC-7823 - VoE - Jabber Cisco Collaboration Users Group: http://www.cisco.com/go/cug - Cisco Collaboration Users Group

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