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Washington County System Review Project Overview

The Washington County System Review Project, undertaken by the Office of Mental Health and Mental Retardation in collaboration with Allegheny HealthChoices, Inc. on August 19, 2009, aims to enhance mental health services. Key focuses include ensuring timely access to services, increased stakeholder involvement, greater family support, data-driven accountability, and the adoption of evidence-based practices. The project emphasizes recovery and resiliency integration while involving various stakeholders like consumers, providers, and families to improve mental health services for all ages.

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Washington County System Review Project Overview

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  1. Washington CountySystem Review Project Overview Undertaken by the Office of Mental Health and Mental Retardation In partnership with Allegheny HealthChoices, Inc. August 19, 2009

  2. Project FocusWhat does the County want from the system (including itself)? • Timely and easy access to services • Increased stakeholder involvement in programs and planning • Greater support for families and consumers • Outcome information on service quality and effectiveness • Increased accountability throughout all levels of the system, including better use of data • Increased use of evidenced based and promising practices

  3. Why do this now? • Fundamental changes brought about by the closure of Mayview State Hospital • Increasing financial pressure on systems • Increased knowledge of best practices and their effectiveness – need to do what works • Increased expectation for accountability by key stakeholders • We always want to do better

  4. Key principles driving process • Increase integration of recovery and resiliency throughout system • Increase integration and access to service – examine single point of access and single point of accountability • Decision-making should be data driven • Staff development is key and staff empowerment is important

  5. What is the scope? • Mental health programs for adults • Mental health programs for children and adolescents • Mental retardation program operations • County internal administrative functions including fiscal operations, information systems, data collection and reporting, and contracting processes

  6. Who will be involved? • Consumers • Providers • Families • Advocates • Providers across systems (in/out of behavioral health) • Managed Care Company • County staff from behavioral health and other county human service systems

  7. What is involved? • Talking to stakeholders using interviews or focus groups • Reviewing documents • Conducting data analysis • Understanding how providers interact with one another and they people they serve – require interviewing various staff within provider community

  8. Ways for continual input/advice • Project Advisory Committee • Ongoing meetings with staff • Briefings of the MH/MR Advisory Board • Will attend other scheduled meetings as invited

  9. By the way….Who or What is AHCI? • Allegheny HealthChoices, Inc (AHCI) is a non profit organization founded by Allegheny County to oversee its HealthChoices program • AHCI has expanded its work to include assistance in project management (Mayview closure), system evaluation and planning, technical assistance and training • Have a diverse staff with varied backgrounds

  10. How to contact us • Mary Fleming at mfleming@ahci.org • Matt Koren at mkoren@ahci.org (project manager) • Check out our website: www.ahci.org • Phone: 412-325-1100

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