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Regulatory Reform Unit Telecommunication Development Bureau (BDT)

Trends in telecom dispute resolution and BDT regulatory tools. Regulatory Reform Unit Telecommunication Development Bureau (BDT). Regulatory Reform Unit. 2nd Meeting of the TDAG Working Group dealing with Private Sector Issues , January 2004. International and regional regulatory forums

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Regulatory Reform Unit Telecommunication Development Bureau (BDT)

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  1. Trends in telecom dispute resolution and BDT regulatory tools Regulatory Reform Unit Telecommunication Development Bureau (BDT)

  2. Regulatory Reform Unit 2nd Meeting of the TDAG Working Group dealing with Private Sector Issues, January 2004 • International and regional regulatory forums • Regulatory Database, Online regulatory library (TREG) • Online exchange of best practices for regulators and policy makers (G-REX) • Publications and cases studies on keyregulatory issues • Regulatory Models and Best Practices • Training materials and workshops Promoting universal access to ICTs: Practical tools for regulators

  3. Trends: National Regulatory Authorities Worldwide and Percentage per Region Source:ITU World Telecommunication Regulatory Database.

  4. Where are we now? Level of competition in selected services, world 2004 Basic services include: average local, long distance and international services ITU World Telecommunication Regulatory Database

  5. What type of dispute resolution mechanism for which type of dispute? What time frame to handle a dispute?What sanctions? What penalties? How to monitor enforcement?Who hears appeals of regulators’ decisions?What happens to a decision in case of apppeal? Dispute Resolution Questions

  6. What Dispute Resolution Mechanisms are used? ITU World Telecommunication Regulatory Database, 2003-2004

  7. Mechanisms to resolve interconnection disputes, sanctions power

  8. Deadline for resolving disputes:30 days – 60 days - 3 months - one year – variable- not definedSanctions And Enforcement, How to Monitor?Appeals

  9. Overturning decision of national regulatory authority

  10. BDT Dispute Resolution Products and Services ITU/BDT-World Bank Studyon Dispute Resolution in the Telecom Sector: Current Practices and Future Directions Focus: Alternative Dispute Resolution (ADR) mechanisms • How to develop a meaningful national dispute resolution process • Models for alternative dispute resolution for different types of disputes • Techniques that can be used in the dispute resolution process

  11. BDT Dispute Resolution Products and Services (cont’d) • BDT Study Group 1 Question 18/1 on Domestic enforcement laws, rules and regulations relating to telecommunications • Interconnection dispute resolution mini-case studies • Mentored online e-learning dispute resolution training courses • The multi-lingual searchable online database of regulatory decisions (Joint ITU - World Bank initiative) - first phase: feasibility study carried out by Lexum - Second phase: creation of a database

  12. E-learning course on dispute resolution in telecommunications for the Arab States • The 10 week course (21 March-27 May 2005) • The objective of the course: to cover the various facets of the evolving telecom scenario and its impact on dispute settlement mechanisms; as well as to provide and overview of different dispute settlement methods and their relative advantages and disadvantages

  13. Trends 2004/05 Licensing in an era of Convergence 2002 Effective Regulation 2000/2001 Interconnection Regulation 2003 Promoting universal access 1998 General Trends 1999 Convergence and Regulation

  14. Global Symposium for Regulators 2005Hammamet, Tunisia14-15 November 2005 Licensing in the Era of Convergence • Day One: Private Sector Sessions • Day Two and Three: Regulator Sessions

  15. Online forum for Regulators and Policy makers to exchange information and experiences through Conferences and the Regulators’ Hotline

  16. How to register for G-REX • G-REX is a service for regulators and policy makers and welcomes contributions in English, French and Spanish. Any regulator or policy maker interested in registering for G-REX is invited to do so at http://www.itu.int/ITU-D/grex • Registrations from email addresses not affiliated with a regulatory body or policy maker should be confirmed with request on organization’s letter head

  17. TREG:http://www.itu.int/ITU-D/treg/

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