Regional Member Meeting

1. Regional Member Meeting February 8th, 2007 Cleveland Regional Member Meeting February 8th, 2007 1

2. Corporate United Review Agenda 1 Corporate United Growth & New Members 2 Contract Status Update 3 Contract Management Tool Rollout 4 SYNERGY 2007 Update 5 Annual Reviews & Data Initiative 2

3. Corporate United Review Corporate United Growth and New Members As Corporate United expands into the mid-Atlantic region, our member growth is rapidly approaching 100. This exciting development is being supported by the growth of our infrastructure. In 2006 Corporate United added a contract manager and two member development resources. In 2007 we have already brought on a sourcing operations leader and another member development resource. With plans to add an additional 2-3 people before the end of the year, Corporate United remains committed to investing in our business to support our expanding membership. 3

4. Corporate United Review Contract Status Update Our current portfolio includes agreements with these fine suppliers; 4

5. Corporate United Review Contract Status Update Five of our agreements expire in 2007. Corporate United is currently in the process of reaching out to all participating members to discuss the path forward. • Konica Minolta – Conversations held December and January; renegotiation beginning this month. • Medco – Currently benchmarking other buying groups, member discussions underway. • Volt – Conversations with members taking place this month. • Manpower – Conversations with members taking place this month. • Intercall – Conversations with members currently scheduled for late spring. 5

6. Corporate United Review Contract Management Tool Rollout As a means of better serving our members, Corporate United is implementing the Ketera contract management software tool. 6

7. Corporate United Review SYNERGY 2007 Update Corporate United is about our members, and like all of our events SYNERGY 2007 is for you. Register now to attend and get the full value out of belonging to the nation’s largest and leading group purchasing organization. Jason Busch Patricia Moody Orville Bailey Teresa Metty Peggy Blazkowski Thomas Stallkamp Dave Nelson Jack Hess Steve Shaw Tim Cummins Stacey Taylor Reuben Slone 8

8. Corporate United Review Annual Reviews and Data Initiative As reported at the golf outing, Corporate United will be using the annual reviews as a means to collect spend cube information critical to our ability to serve our members. 9

9. Corporate United Review Annual Reviews & Recommendations In addition to the data collection initiative, our annual reviews will also include status reports on the agreements on which each member is participating along with recommendations on how those contracts can be better utilized. • Demand management • Implementation and compliance • Rebates and incentives • Benchmarking suggestions and opportunities 10

10. Corporate United Review Coming Up Best Practices in Relocation Sourcing – Pete Kolp Procurement Technology Landscape – Jason Busch Lunch 11

11. Relocation Services Agenda 1 Industry Overview 2 Goals and Objectives 3 Sourcing and Award Process 4 Scope of the Offering 5 Open Discussion 12

12. Relocation Services Industry Overview Relocation Services is a large and complex industry that includes a wide variety of suppliers providing a broad array of services. Understanding the current state of the industry puts buyers in the driver’s seat; • Mergers and acquisitions have dramatically impacted the relocation services landscape over the last 5-7 years • Like many industries, a number of providers in this space have experienced recent accounting issues • The increased involvement of procurement groups in the sourcing and management of this category has altered the market • We are in the midst of an upswing in the market, this rise in demand is having an effect on corporate buyers 13

13. Relocation Services Goals and Objectives After significant research and several trials in specific areas of relocation, Corporate United undertook an initiative in 2006 to achieve the following; • Develop the most comprehensive corporate relocation services program possible • Negotiate transparent and highly competitive pricing structures • Manage a network of best-in-class service providers dedicated to superior performance • Leverage the expertise of experienced professionals to add ongoing value to the program 14

14. Relocation Services Goals, Objectives, and Project Scope The guiding principle of this process was to ensure that Corporate United developed a program capable of meeting our members’ diverse requirements; • Third-party domestic relocation services • International assignment • Household goods transportation (HHG) • Third-party appliance services • Self-move solutions • Consultative support 15

15. Relocation Services Provider Comparisons – Services Assessed As part of the evaluation of prospective suppliers, Corporate United assessed the entire spectrum of services our members would potentially utilize; Expense Management Home Finding Mortgage Assistance Rental Finding Temporary Living Visa and Immigration Services Repatriation Services Self-pack / Self-haul On-time Pick-up and Delivery Claims Processing Assignment Management Global Expense Administration Home Marketing Home Sale Inventory Management Tax Services Home Sale Program Expenses Service Coverage Claims Ratios Guaranteed “No-fail” Service 16

16. Relocation Services Provider Comparisons – Relocation Services 17

17. Relocation Services Provider Comparisons - HHG 18

18. Relocation Services Scope of Services and Providers Transportation Services Relocation Services HHG: Domestic and International Door-to-Door Automobile Transportation Boat and Motorcycle Transportation Custom Crating and Handling of Antiques Professionally Managed Warehouses Climate Control Office and Industrial Moving Tradeshow Management and Transportation Last Mile Delivery Service High-Value Item Transportation Policy and Program Management Expense Management International Assignment Mortgage Services Move Management Corporate Housing Relocation Tax Services Payroll and Compensation 19

19. Relocation Services Corporate United Program Value-Adds In addition to our relocation services and HHG contracts, Corporate United has also secured agreements allowing our members to impact the growing “self-move” segment; Self-move Program Mobile Storage Containers Coordinate Self-move Vehicles Self-storage Units 20

20. Relocation Services Total Cost of Ownership Analysis and Support As with every Corporate United agreement, the impact of our relocation services contract goes well beyond the pricing. Our evaluation and analysis processes help our members to do more than saving money, they help to find the best total value solution. • Relocation policy assessment and consultation • Total cost analysis process • Supplier selection based on cost reduction and improving operational performance • Ongoing support through reporting, data cleansing, demand management, exception management, best practice sharing, etc. 21

21. Relocation Services Implementation Support The Corporate United category manager helps to our members to realize the value of our agreement by facilitating the implementation process. Post Implementation Review Implementation Plan Program Checklist 22

22. Relocation Services Additional Reporting Capabilities Corporate United is able to provide interested members with advanced reporting, above and beyond the information available through our suppliers. • Cost summary of all activities • Relocations in process, events, status • Total moving costs • Home sale assistance • Temporary living costs • Equity advances and remittance • Storage details • Cost of living programs • Delivery summary, performance details • Supplier performance reports • Invoice statistics, payable status • Compliance vs. Non-compliance 23

23. Relocation Services Key Performance Indicators Relocation and Operations Accounting Service • Client and transferee satisfaction • Availability and Responsiveness • Knowledge • “No noise” rate • Expense reimbursement cycle time • Expense reimbursement accuracy • Administration accuracy on calculations • Total spend reporting accuracy • Payroll feed accuracy and timeliness • Gross-up accuracy • Tax accounting / reporting defect rate New Home Purchase • Contract to closing cycle time Home Sale • Amended value rate • Direct costs • Inventory aging • Appraisal accuracy • Offer cycle time • Equity payment cycle time Household Goods Moving • On time pick up and delivery • Claims-free moves • Claims amount and cycle time International • Visa application prep time • Assignment letter accuracy • Days in temporary housing • Allowance defects • Tax return organizer and amended tax returns Other • Reporting timeliness, accuracy and analysis • Service provider’s key staff turnover rate • Cost savings recommended • Cost savings achieved 24

24. Relocation Services Open Discussion Thank You 25