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Umbrella Management Center Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler

01.09.2006. http://www.obs-itconsulting.com. Umbrella Management Center Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant. Server Center. LAN. LAN. LAN. LAN. Typical Network Architecture. Major Problem. Server Center. Minor Problem. LAN.

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Umbrella Management Center Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler

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  1. 01.09.2006 http://www.obs-itconsulting.com Umbrella Management Center Frankfurt/Main Presentation by Dipl.-Ing. Ralf Steffler Netcool Certified Consultant

  2. Server Center LAN LAN LAN LAN Typical Network Architecture Major Problem Server Center Minor Problem LAN ATM ATM Access Access Backbone Critical Problem

  3. ISM BMC NNM IMAS-VU MDM IMN System Management today System Manager ServicesFirewall Servers Network Manager IP Element Manager ATM PDH/SDH

  4. Conclusion Each layer is managed separately and differently. Management of Layers is overlapping, though. The lower the layer, the higher the impact on service. Problems caused by a different layer seem obscure. No overall Picture, just a picture of a layer. Manager of Managers‘s concept needed!

  5. Firewall-Gateway ATM IP Services Umbrella-ManagementA concept rather than a product Server Access Alarm Manager Workflow CRM Statistics Reports TTS Inventory Database X-DisplayInformation X-Application Probe Unix-Manage-ment Stations

  6. UMC-Components Novell MySQL PHP Apache

  7. Espresso instead of Java PHP-Scripting Rapid Prototyping Open Source Software

  8. LAMP as a Platform Open Source All for Free ! PHP MySQL Apache Linux

  9. DB PHP VNC Probes SSH UMC-Architecture SuSE Apache WebserverUMC-ApplicationMySQL Server MySQL database programmable UMC-Application Virtual Network Computing Central Alarm Collector Secure ShellSecure Copy

  10. Virtual Network Computing VNC p V t t N h C Xvnc X11 VNC-Clientor Browser Xclient

  11. PHP-Middleware Secure Integration of a MySQL Database http https Apache PHP Middleware SQL Internet Explorer Firefox MySQL Mozilla

  12. UMC-Features 3 Level Access Control Intrusion Detection Extremly Fast SQL-Database Very Little Bandwidth Demands Central System Administration Online Application Changes Multiple Desktops (Browser & DB Clients)

  13. UMC-GUI X11 GUI

  14. S P E E D B G 4 U P C 4 z H G 3 UMC-Scalability Super-Computer Linux RAM at best possible Price SMP CPU Raid

  15. UMC-Capacity 200 GByte ~ Billion Records Response Time < 3 seconds

  16. UMC-Security Encrypted Login Integrated Firewall Bastíon Host Concept Highly protected SQL-DB Bad Logins & IP-Address check Each Form Password protected All Queries encrypted through https

  17. UMC-Login S e c u r e L o g i n

  18. UMC-Forms Customers Service Providers TroubleTickets Devices Orders Alarms Services Users

  19. UMC Form Generator Easy Creation ofPrivate Forms Elegant integration in UMC Application With UMC Form Generator

  20. UMC-Pictures Context Related Picture

  21. UMC Virtual Notepad UMC-Notepad For each Form With Automatic Timestamping

  22. UMC-Dashboard Online Monitoringof UMC Database

  23. UMC-Diagnostics Ping Traceroute Snmp Log-File Probe Service Checker

  24. Devices InventoryDatabase OnlineChecker SNMPTester

  25. Alarm-Processing Central Real Time Alarm Processing Alarm Filtering, Deduplication and Escalation Effective time and host based Alarm Correlation

  26. Corr Alarm Correlation Effective Alarm Correlation based on: Hostname Alarm Corr. Window Alarm Type UMC Creation Time

  27. NFS Alarm Processing By Probe Alarm Filtering Alarm Classification Alarm Deduplication Suse MySQLServer Probe can process any Alertfile Alarm AL NMS A R Probe M Over 100 Probes per UMC ! UMC Database Alarm Correlation and Escalation Alert-File ... ... ... Over 100.000 Alarms per hour !

  28. Probe UMC-Probes Generic Probe Probes UMC Alertfile Ping Generic Error: File system full Syslog Oracle NFS Warning: ....... Samba Out of the Box ! Remote Shell

  29. Probe-Script Set Severity Oracle Probe Categorize Alarms Alarm Compression 1:10.000 ! Out of the Box ! Name Logfile to Trace

  30. Threshold Watchdog Script based System-Monitoring Alarm on Threshold-Violation Automatic Alarm Clearing

  31. TT Forwarding by SMS Short Messages to Handy Fast Relay of Trouble Tickets Mobile System Management Network Alarm Network Alarm UMC UMC TT Forwarding by Umbrella Management

  32. Quality Management Second Level Monitoring Reducing of Alarms Important Node Concept Standardized Alarmhandling Easy-To-Use User Interface Proactive Management Statistics and Reports Highly integrated System Effective Alarm Correlation

  33. UMC S2 Cold Standby Server UMC 99% S1 Switch 99% Availability: 99,99% AT = 2 S1 - S22

  34. Reports & Statistics MS Excel MS Access through ODBC Interface

  35. WTS PHP CustomerViews http UMC WebTicketSystem WebTickets UMC InternalViews Secure Customer Access to the UMC

  36. Consulting Out of the Box Solutions Ralf.Steffler@T-Online.de

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