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Yau Tat-yu, Ivan

Yau Tat-yu, Ivan. Reflections on Future Development of IFSC 24.6.2006. Some Background. Worked in FSC (SWD & NGO) and IFSC (NGO) for some years Had provided some trainings for IFSC services (on IFSC model, group work, etc.) Had published some papers on discussing IFSC model. Concerns.

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Yau Tat-yu, Ivan

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  1. Yau Tat-yu, Ivan Reflections on Future Development of IFSC 24.6.2006

  2. Some Background • Worked in FSC (SWD & NGO) and IFSC (NGO) for some years • Had provided some trainings for IFSC services (on IFSC model, group work, etc.) • Had published some papers on discussing IFSC model.

  3. Concerns • Roles and Functions of IFSC • Evolving Service Model • Influence of FSA

  4. Distribution of FSC Total: 65 FSC (2000) - Before FS Review • SWD – 42 FSC • NGO – 23 FSC (香港明愛 – 14, 香港家庭福利會 – 7) (As stated in Consultancy Brief by SWD)

  5. Distribution of IFSC Total: 63 IFSC – 2006, after FS Review • SWD – 40 IFSC • NGO – 23IFSC (香港明愛 – 8, 香港家庭福利會 – 5, 國際社會服務社 – 2, 香港青少年服務 – 1, 香港基督教服務處 – 1, 香港公教婚姻輔導會 – 1, 鄰舍輔導會 – 1, 香港聖公會福利協會 – 1, 聖雅各福群會 – 1, 基督教家庭服務中心 – 1, 循道衛理楊震社會服務處 – 1) (from SWD web site)

  6. Roles and Functions of IFSC / FSC • Before Family Services Review • After Family Services Review SWD NGO SWD NGO

  7. IFSC 的良好意願…, but… • As stated in the Reports, User-friendly, accessibility, promote intra-service and cross-service collaboration, flexibility, proactiveness, integration, responsiveness, teamwork, child-centred, community-based, family-oriented,……

  8. IFSC 的良好意願…, but… • IFSC emphasizes the following approaches: Strength-oriented, changing community conditions, bottom up initiatives, comprehensive services, strengthening informal services. Not only remedial, but also supportive, preventive, educational and developmental !

  9. 1 1 1 1 S S Caseload Govt.’s Concern on Finance • Logic Behind 封頂 Caseload 包底 Priority Setting

  10. Two Essential Facts about IFSC • Core Target Service Recipients Remains Unchanged – most deprived and vulnerable families in the society • Political Role – being accountable to the society for helping family in crisis and prevention of family tragedies

  11. IFSCs between SWD & NGO • Statutory Cases in SWD only • Different fee charging policies • Smooth departmental liaison within the Government • Great central support in SWD – e.g. CP services, trust funds, …

  12. Roles and Functions of IFSC SWD NGO

  13. Concerns… • Is it effective / feasible / desirable to put all these roles & functions into IFSC service delivery model? • How to handle the difference between that of NGO and of SWD? • Other possible alternatives?

  14. NGO SWD SWD An Alternative SWD NGO SWD SWD

  15. FSA – for what? • Accountability? – effectiveness, outcome, impact,…… • Service Monitoring? – work output, service delivery mode,…… • FSA – will surely shape future service development significantly!

  16. FSA and Service Effectiveness Demonstrating Service Efectiveness FSA

  17. Considerations in FSA • Existing FSA puts much emphasis on Service Monitoring. • Should be minimum and reasonable with reference to manpower available. • Flexible and open enough to encourage further service development, instead of restricting its evolvement. • Focus on several areas for setting priority.

  18. Service Effectiveness • Three foci – general user’s feedback, outcome of specific project / program, evolving service model and its evaluation. • Present stage: general user’s feedback. • Later stage: evolving service model and evaluation on effectiveness with respect to its stated objectives.

  19. Developing Outcome Indicators • In later stage, ongoing sharing on impacts of various project / programs will facilitate consensus on outcome measurements. • Still allow different ways / indicators to demonstrate service effectiveness.

  20. Service Evaluation – Outcome

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