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This guide explores how leaders can facilitate employee performance by fostering collaboration, empowering team members, and effectively managing problematic employees. Key strategies include creating a climate of trust by being vulnerable, sharing information, and being open to influence. Leaders are encouraged to develop cooperative goals and support norms of reciprocity to enhance teamwork. By structuring projects around joint efforts and recognizing team accomplishments, leaders can enhance collaboration and build lasting relationships among employees, ultimately leading to improved performance and morale.
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Includes… Facilitating employee performance by fostering collaboration, empowering, and dealing with problematic employees. Enabling others to act
Foster Collaboration (chapter 9) 2 essentials [1] Create a climate of trust [2] Facilitate relationships
How Leaders Create a Climate of Trust • Be the first to trust • Be open to influence • Share information and resources
Leaders go first = Leaders trust first Trusting first entails being “vulnerable” by sharing personal values, aspirations, experiences, strengths, and weaknesses Trusting first entails being “vulnerable” by letting go of some control
Being open to influence involves seeking out ‘local’ experts and learning from them – often these individuals are your direct reports Being open to influence involves making use of employees’ abilities and skills; integrating them more fully into the processes and decisions of work
How does being ‘open to influence’ make for a more effective leader?
Resources and information are sources of power … by sharing these with employees, you demonstrate that you believe in your employees and their ability and willingness to use information and resources effectively and responsibly
Facilitate Relationships • Develop cooperative goals and roles • Support norms of reciprocity • Structure projects to promote joint effort
Often employees operate on individual-based goals and are rewarded accordingly - these two aspects are antithetical the fostering of collaboration
When individual rewards follow the achievement of individual goals, the negative team aspects of the goals are strengthened. ~ if the organization does not recognize or reward team goals, the leader needs to find ways to do so
Often norms of reciprocity are short-term in nature, especially when we do not know team members well Leaders setting a tone for long-term reciprocity leads to relationship building among team members and their willingness to sustain collaboration over time and events
How do leaders structure projects to promote joint effort among employees? ~ Identify each employee’s resources that s/he can bring to the project and create a specific role that capitalizes on that resource and is necessary for the team project ~ Reward employees working together ~ Oversee coordination of the joint effort