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This document provides an in-depth analysis of the evolution of contacts within the Flemish Information Line (Vlaamse Infolijn) since its inception in 1999. It examines the division of target groups by communication medium and gender, highlighting significant trends and shifts over two decades. The findings offer valuable insights into how the information line has adapted to serve diverse communities more effectively, guiding future outreach strategies.
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Annex 1: Case target groups Evolution of the contacts since 1999
Annex 1: Case target groups Division by medium
Annex 1: Case target groups Division by gender