Global Insights in People Management 21-22 May, Hilton Hotel, Nicosia

1. Global Insights in People Management 21-22 May, Hilton Hotel, Nicosia Implementation of Virtual HRMD Library for Training and Development of HR Consultants in TechnoLogicaElizabeth Vatchkova, Galina Ivanova

2. Contents • The need for virtual HRM training • Prerequisites • Technical environment ? • Principles • Training content • Organization • Advantages and disadvantages

3. The need for virtual HRM training in Bulgaria today • Fast economic development • Drastic drop of unemployment – from 17% (2000) to 6,8% (2008) • Labor force deficit nearly in all spheres • Intensive war for talents • Big demand of HR activities and specialists • The need to learn “в движение” ?

4. Prerequisitesfor virtual learning for clients • Elaborations of electronic content for module HRM training for four categories of consumers • Every topic – a specific set of knowledge and abilities for four different groups • Adaptation of еLSe for the needs of HRM training

5. Consumers of virtual library • HR managers at start up level ? • HRM bachelor students • SHRM master level students • Applicants to cover the professional standards of BHRMDA

6. Current users of virtual HRM training HRM bachelor degree students SHRM master degree students Entrepreneurs Consultants - TehnoLogika Portal module

7. The client is important • TechnoLogica – specialized in design and distribution of information technologies for HRM • Highly qualified team of young consultants with good computer skills ? • Motivated for the development of their products and services

8. Technical environment • еLSe (adapted for the needs of HRM corporate training) • Moodle (adapted for the needs ofthe university education)

9. Characteristics of еLSe(1) • Multilanguage e-learning software platform • Universal e-learning platform • Adaptable to the structure and requirements of the learning organization • Differential access levels • Flexibility in learning resource sharing between teachers

10. Characteristics of еLSe(2) • Statistics for users visits in the learning resources and statistics for active learning forms results • Fast and easy way for learning resource edit, import and export • Interoperability of one learning resource in many different themes

11. Training principles for corporate clients • Adaptation (of learning according to individual preparation level) • Multi-variants materials • Modules rotation • Gradually increasing competences • Individual practical purposes (depending on the problems, which the client working on)

12. Training modules • Selection, employment and socialization of personnel • Training and development • Reward and motivation • Performance assessment • Carrier management • Health and safety working conditions

13. Assessment procedures • Every task assignment is analyzed and commented • Preliminary defined, valid for all trainees assessment criteria are used • Individual recommendations are applied

14. Documentation • Detailed and comprehensive information is produced • Stored in individual archive • This archive can be given to the employer for: • Assessment needs • Future trainings • Additional task assignments

15. FOUR ACCESS LEVELS TO THE HRM VIRTUAL LIBRARY (visitors, students, teachers, administrators) Registered users Visitors Portal Module – Common information for present and forthcominglearning modules Оторизация Authorization Administrators Teachers Students Learning materials reading and using active formsof learning System administration Learning resources publishing Common communication (FORUM, DISCUSSIONS,CHAT)

16. Website of TRANSBUSINESS - Е International Business School

17. HRM Virtual Library Entrance

18. Courses for consultants of TechnoLogica

19. Learning theme for students - common view

20. Sections (1) ? • Contents • Summary • Goals • Expected results • Lectures and selected texts • Key notions • Questions for discussion

21. Sections (2) 8.Presentations 9.Case studies 10.Task assignments 11.Tests 12.Metaphors 13.Illustrations 14.Literature 15.Vocabularies (Bulgarian-English and English-Bulgarian) with links in the text

22. 1 BEGINNING CONTENTS ILLUSTRATIONS AND MOVIES SUMMARY CASE STUDIES TRAINING GOALS TERM SHEET ASSIGNMENTS EXPECTED RESULTS PROFESSIONAL COMPETENCIES ASSESMENT CRITERIA ТЕМАТИЧЕН МАТЕРИАЛ ??? REFERENCES KEY NOTIONS ABOUT THE TRAINER PRESENTATIONS ANNOUNCEMENTS FORUM QUESTIONS FOR DISCUSSION INSTRUMENTS AND MODELS CHAT 1 EXIT Training components for consultants

23. Active forms of learning Individual assignments

24. Active forms of learning Group assignments - schedule

25. Active forms of learning Discussion questions

26. Active forms of learning Common forum for communication between teachers and students

27. Enabling factors • Possibility to surmount traditional barriers – work-load program, budget andetc. • Multi-modal and adaptive learning content presentation • Partnership, possibility for collaboration development between teachers and sharing of common learning resources • Moderate instruction offered in shorter time span forms and corrective intervals at set periods of time to evaluate the knowledge acquired • Bringing learning closer to home • Life-Long Learning

28. Advantages • Flexibility of time and place • Individual assignments • Constant observations of the trainees activities • Rapid report on the outcome from the work done • Simultaneous training of big groups of trainees • Effective individual consulting

29. Expected results • Wee accepted by trainees • Essential increase in the quality and effectiveness of the training process • Provokes constant development • Serve as a basis for life long learning

30. Disadvantages • The competitive spirit is partially lost • The students have to deal with accumulated material and missed deadlines if they does not time his studies evenly

31. Restrictivefactors • Need for self-discipline and motivation for individual work • Absence of physical contact • Lack of non-verbal communication • "Delayed" dialogue (“delayed" communication) – asynchronous learning

32. Statistics for learners activitydepending on recourses visits for one theme in percents

33. Statistics for learners resultsdepending on the average assignments grades for each theme

34. Statistics for learners results

35. Illustrations