getsafeonline

1. ONLINE SAFETY - FOR ADULTS • Online Fraud • Facts • 56% of Britains have been targeted by online criminals • The average loss per online attack is £247 per person. • Advice & Tips • Protect your identity - never give away personal information online. • Choose strong passwords -make sure you password protect your devices with a strong password consisting of numbers and letters and change these regularly. Do not share them with anyone. • Protect your money– If you are paying for something online, check to make sure the padlock symbol is displayed in the browser frame and the web address begins with ‘https://’. The ‘s’ stands for ‘secure’. www.getsafeonline.org

2. ONLINE SAFETY - FOR ADULTS • Online Fraud • Advice & Tips • Check that the website’s address seems to be genuine by looking for misspellings, extra words, characters or numbers or a completely different name from that you would expect the business to have. • On an online auction site, learn how it works and learn to pick good seller. • Use safe ways to pay, such as a secure payment service, or credit and debit cards • Look for evidence of a physical address and telephone contact details • Be wary of anything that is offered in an unsolicited or spam email • Use your common sense to avoid scams – if it sounds too good to be true, it probably is! www.getsafeonline.org

3. ONLINE SAFETY - FOR ADULTS • Harassment, Stalking & Abuse • Facts • One in five women and one in ten men will be stalked at some point in their lives. • People who stalk their victims online often monitor their posts on social networking sites to see where they go and who they are with. • Advice & Tips • Never post comments that are abusive or may cause offence to either individuals or groups of society. • If you are being harassed or stalked, tell the police, friends, family and colleagues about what is happening • Keep any messages or emails as evidence and screen shot/print off any internet messages/posts that could be deleted by the suspect or anyone else. www.getsafeonline.org

4. ONLINE SAFETY - FOR ADULTS • Internet Dating • Facts • Criminals are using internet dating sites to target people for fraud and sexual abuse • Advice & Tips • Choose a well-run, reputable online dating service that will provide some additional safety over those you have not heard of. • Protect your identity - never give away personal information online such as your telephone number or address until you feel comfortable with an individual. • Run a Google image search on the photos in profiles you receive, to ensure they have not been stolen to create a fake profile • Don't send money to someone you have met online, even if you think they can be trusted. You could be the target of a fraud. • If you arrange to meet someone you have met online, always meet and stay in a populated public place. Remember, not everyone is who they say they are! www.getsafeonline.org

5. ONLINE SAFETY - FOR ADULTS • Viruses & Malware • Facts • Forty percent of computer users have experienced virus attacks and it is estimated that over a thousand new computer viruses emerge every month. • One email in 131contains a virus • 3,660new malicious websites are discovered every day • 7.8million internet users in the UK have left their own internet access unsecured • 47%of people use the same 2 to 3 passwords for every website they access www.getsafeonline.org

6. ONLINE SAFETY - FOR ADULTS • Viruses & Malware • Advice & Tips • Update your software – always keep your antivirus and spyware software up to date • Regularly backup the data on your computer and smartphone/tablet. • Block spam emails • Use an up-to-date web browser • Encrypt your wireless network • When disposing of your old PC/device, ensure it is properly ‘wiped’ of all its personal information www.getsafeonline.org

7. ONLINE SAFETY - FOR ADULTS • Social Networking • Facts • Social Networking sites are used to commit a wide range of criminal acts including bullying, cyber-stalking, online grooming and child abuse. • Advice & Tips • Protect your identity- never give away personal information online. Use good judgement – if you wouldn’t tell someone in the street, don’t tell them online! • Stay private - check your privacy settings are at the highest setting and that you are not sharing too much information. • What goes online stays online so do not say anything or publish pictures that might later cause you or someone else embarrassment.Never post comments that are abusive or may cause offence to either individuals or groups of society. www.getsafeonline.org

8. ONLINE SAFETY - FOR ADULTS • Mobile Information Theft • Facts • In 2011/12 an estimated 826,000 mobile phones were stolen in the UK. While many criminals are likely to be interested only in your handset, a growing number may realise the value of what is stored on your phone too. • Almost half (48%) of people still don’t have a password or pin protection on their mobiles. • In addition, one in ten people (11%) still store passwords on their phones, almost one in 10 (9%) store bank details, and over a third (32%) are permanently logged into their social networking sites. www.getsafeonline.org

9. ONLINE SAFETY - FOR ADULTS • Mobile Information Theft • Advice & Tips • Protect your device with a password or PIN protection • Type *#06# into your handset to get the IMEI number, and make a note of it to enable reporting if stolen • Register your device on the 'Immobilise National Property Register' - if it gets recovered by the police after being lost or stolen there is a better chance of it being reunited with the rightful owner • Never store passwords on your smartphone or tablet • Download a reputable app which enables you to trace your device in the event of loss or theft • If your device has GPS or a built in location service do not add your home address as an obvious favourite or bookmark so that it cannot be discovered by a thief • If you do lose your phone remember to immediately change the passwords for all your apps and online accounts www.getsafeonline.org

10. ONLINE SAFETY - FOR PARENTS • General Advice • Set some boundaries for your child before they get their first ‘connected device’ (mobile, tablet, laptop or games console). Once they have it, it can be more difficult to change the way they use it or the settings. • Tell your child that it’s very important to keep phones and other devices secure and well hidden when they’re not at home, to minimise the risk of theft or loss. • You may be starting to think your child knows more about using technology than you do, and you may be right. Make it your business to keep up to date and discuss what you know with your child. • Protect your money– ensure your child cannot gain access to an online shop or other website where your card details are stored. If your child is paying for something with your permission, make sure they check to make sure the padlock symbol is displayed in the browser frame and the web address begins with ‘https://’. The ‘s’ stands for ‘secure’. www.getsafeonline.org

11. ONLINE SAFETY - FOR PARENTS • Sexual Exploitation (Sexting, Indecent Images, Grooming) • Facts • 39% of parents of 12-15s use the history function to see which websites their child has visited, 42% of children aged 12 -15 said they know how to delete website histories and 19% of 12-15s have actually deleted website histories in the last year.  • Advice & Tips • Don’t allow your child to meet strangers they have met online • Talk to your child about the kind of content they see online. They might be looking for information about their changing bodies and exploring relationships. They also need to understand the importance of not sending other people - whoever they are - pictures of themselves naked. • Encourage your child to report any behaviour or information to you that makes them feel uncomfortable in any way. www.getsafeonline.org

12. ONLINE SAFETY - FOR PARENTS • Sexual Exploitation (Sexting, Indecent Images, Grooming) • Advice & Tips • Stay private – ensure your child understands the risks of sharing personal information online and that they never share any personal information without your permission • Opt for parent settings - use the parental control settings on your browser, search engine and internet security package and block pop-ups and spam emails. You should also consider setting up a family e-mail account which can be used specifically to register for websites, competitions etc. • If you think that your child is being groomed or exploited in some way, tell the police about what is happening www.getsafeonline.org

13. ONLINE SAFETY - FOR PARENTS • Social Networking • Facts • 63% of parents of 12- 15 year olds feel their kids know more about the internet than they do • 30% of children aged 8 - 15 with a profile on Facebook, Ask.fm and other social media sites have their profiles set so that friends of friends or anyone can see them. • Services like Facebook and YouTube have a minimum age limit of 13. • Advice & Tips • Discuss with your child what is safe and appropriate to post and share online. Written comments, photos and videos all form part of their ‘digital footprint’ and could be seen by anyone and available on the internet forever, even if it is subsequently deleted. • Stay private - check your child's privacy settings are at the highest setting. www.getsafeonline.org

14. ONLINE SAFETY - FOR PARENTS • Harassment, Bullying & Abuse • Facts • The internet is being used, often by children, to abuse and bully others. Cyber-bullying causes misery, poor physical health and depression and can sometimes lead to suicide. • Advice & Tips • If your child is being bullied, abused or harassed report it to the school or police • Talk frankly to your child about how they behave towards others, particularly with regard to what they post online. Be willing to have frank conversations about bullying, and posting hurtful, misleading or untrue comments. • If your child is being bullied, keep any messages or emails as evidence and screen shot/print off any internet messages/posts that could be deleted by the suspect or anyone else. www.getsafeonline.org

15. ONLINE SAFETY - FOR CHILDREN • Sexual Exploitation (Sexting, Indecent Images, Grooming) • Facts • People intent on exploiting a child often monitor their posts on social networking sites to see where they go and who with • Advice & Tips • Protect your identity - never give away personal information online without your parents’ permission. • Don’t meet strangers- Never agree to arrange to get together with someone you have ‘met’ online without checking with your parents first – not everyone is who they say they are! • Report behaviour - tell your parents right away if you come across any information that makes you feel uncomfortable in any way. www.getsafeonline.org

16. ONLINE SAFETY - FOR CHILDREN • Harassment, Bullying & Abuse • Facts • Cyber-bullying causes misery, poor physical health and depression and can sometimes lead to suicide. • Advice & Tips • Never post comments that are cruel, abusive or may cause offence to either individuals or groups of society. • Keep any messages or emails as evidence and screen shot/print off any internet messages/posts that could be deleted by the suspect or anyone else. www.getsafeonline.org

17. ONLINE SAFETY - FOR CHILDREN • Social Networking • Facts • 30% of children aged 8 - 15 with a profile on Facebook, Ask.fm and other social media sites have their profiles set so that friends of friends or anyone can see them. • Services like Facebook and YouTube have a minimum age limit of 13. • Advice & Tips • Protect your identity - never give away personal information online without our parents’ permission. Use good judgement – if you wouldn’t tell someone in the street, don’t tell them online! • Stay private - get your parents to have a check of the settings of any social networking sites to check the privacy settings are at the highest setting and that you are not sharing too much information. • Written comments, photos and videos all form part of your ‘digital footprint’ and could be seen by anyone and available on the internet forever, even if it is subsequently deleted so think carefully before posting pictures or videos of yourself online www.getsafeonline.org

18. ONLINE SAFETY - FOR CHILDREN • Mobile Information Theft • Facts • In 2011/12 an estimated 826,000 mobile phones were stolen in the UK. While many criminals are likely to be interested only in your handset, a growing number may realise the value of what is stored on your phone too. • Almost half (48%) of people still don’t have a password or pin protection on their mobiles. • In addition, one in ten people (11%) still store passwords on their phones, almost one in 10 (9%) store bank details, and over a third (32%) are permanently logged into their social networking sites. • Advice & Tips • Protect your device with a password or PIN protection. Choose strong passwords consisting of numbers and letters. Change these regularly and only share them with your parents. www.getsafeonline.org

19. ONLINE SAFETY - FOR CHILDREN • Mobile Information Theft • Type *#06# into your handset to get the IMEI number, and make a note of it to enable reporting if stolen • Register your device on the 'Immobilise National Property Register' - if it gets recovered by the police after being lost or stolen there is a better chance of it being reunited with the rightful owner • Never store passwords on your smartphone or tablet • Download a reputable app which enables you to trace your device in the event of loss or theft • If your device has GPS or a built in location service do not add your home address as an obvious favourite or bookmark so that it cannot be discovered by a thief • It’s very important to keep phones and other devices secure and well hidden when you’re not at home, to minimise the risk of theft or loss. If you do lose your phone remember to immediately change the passwords for all your apps and online accounts www.getsafeonline.org

20. ONLINE SAFETY - FOR CHILDREN • Viruses & Malware • Facts • Forty percent of computer users have experienced virus attacks and it is estimated that over a thousand new computer viruses emerge every month. • Advice & Tips • Update your software - always let your parents know if your antivirus and spyware software tell you it’s time to update • Remind your parents to regularly backup the data on your computer and smartphone/tablet www.getsafeonline.org

21. ONLINE SAFETY - FOR BUSINESSES • Facts • 77% of micro businesses rely solely on their PC for the running of their business. • 60% of micro businesses could not operate successfully without their PC. • 44% of micro businesses surveyed have been a victim of cyber crime which include internet scams, identity fraud, phishing and data theft. • Almost a fifth (19%) said they lost revenue as a result of downtime, the average figure cited as £1,540 – which equates to £750 million in estimated losses across the UK micro business population. www.getsafeonline.org

22. ONLINE SAFETY - FOR BUSINESSES Advice & Tips Ten ways to protect your business: 1. Protect your IT equipment from theft 2. Secure remote access 3. Prevent data theft using removable devices 4. Use encryption 5. Protect your e-commerce website 6. Avoid the risks when selling commercially on auction sites 7. Control access to critical information 8. Prevent business fraud and identity theft 9. Comply with the Data Protection Act 10. Bookmark www.getsafeonline.org to keep up to date www.getsafeonline.org

23. ONLINE SAFETY - FOR BUSINESSES The first step to protecting your business from online threats is to protect your PCs by doing a ‘SAFE’ check: S = Spyware Run an anti-spyware programme A = Anti-virus Get anti-virus protection F = Firewall Have a firewall and make sure it’s switched on E = Ensure Ensure your operating system is updated www.getsafeonline.org

24. ONLINE SAFETY - FOR ALL • Advice & Tips • Seek Advice – to help protect you and your family online, seek further practical advice online from: • www.GetSafeOnline.org • www.thinkuknow.org • www.childline.org.uk • www.actionfraud.police.uk • www.bullyonline.org • www.stalkinghelpline.org • If you believe you are a victim of a cyber crime, keep any messages or emails as evidence and screen shot/print off any internet messages/posts that could be deleted by the suspect or anyone else. • Report any cyber crime to the police or cyber fraud to Action Fraud: • Derbyshire Police: 101 • Action Fraud: 0300 123 2040 • Don’t worry – the internet is a fantastic tool if you follow the rules. www.getsafeonline.org

25. ADDITIONAL RESOURCES • Leaflets/Posters • Get Safe Online (Flyer, Generic, Fraud, Business leaflets) + posters • Action Fraud (inc. Courier Fraud) • Think-u-Know • Safe & Sound (Derby) • Quizzes • Get Safe Online (General & How Safe is Your PC?) • Promotional Items • Get Safe Online • Guidance Documents • 10 Steps to Cyber Security (Department for Business Innovation & Skills) ‘Unofficial’ Guide to the Internet & Children (PCSO Lee Baker) • Force ‘Cyber Crime Communications Approach’ • Get Safe Online - ‘Rough Guide to Online Safety’ • ‘Little Book of Scams’ – Metropolitan Police website • Training - CSE Courses – www.saferderbyshire.gov.uk/training and Derbyshire Safeguarding Children’s Board www.getsafeonline.org