TAP ON TELECOM Project

1. TAP ON TELECOMProject Serge Raymond, Vice-President International Markets Development International Institute of Telecommunications ITU Public & Private Sectors Partnership Forumfor Africa Region (PPF-Africa 2004)Kampala, Uganda, 31 October – 2 November 2004 A Capacity Building Initiative for Developing Countries

2. Unique coopetition model Network Operators Manufacturers SMEs Venture Capitalists Canadian Government Universities Quebec Government Cooperation in the pre-competitive environment

3. IIT Members Large enterprises SMEs ActiveMedia Alphinat ArchiData AudiSoft CDGI Group CEFRIO EMS Satellite Networks Enixum Radio IP Software RDC Technologies RISQ Ship2Save Telops Tornado Technologies Ultra Electronics SCT VDN Vertical7 Virtual Conexions VoiceAge Networks Watch4Net Waveroad Wavesat iBwave ISR Technologies LIPSO Mediatrix Mobile Maestria Mobile Technologies N(i)2 Radical Horizon

4. IIT Members Venture Capitals Business Development Bank of Canada (BDC)Fonds de solidarité FTQ Innovatech Montreal Skypoint Capital Partnerships Association of Health Technologies Industry (AITS) Canadian Technology Network (CTN-RCT) Canadian Wireless Telecommunications Association (CWTA) Fédération de l’informatique du Québec (FiQ) Inter-LogiQ Network TRLabs Professional Firms Borden Ladner Gervais Emertech Geomar International Canada McKinsey & Company Samson Bélair/Deloitte & Touche SECOR Consulting SecurIP Services-conseils Inc. Universities Concordia University École de technologie supérieure École Polytechnique de Montréal Institut national de la recherche scientifique Université Laval McGill University Université de Sherbrooke

5. IIT: One centre; two major areas of activities… • IIT • Technology Training for Operators and Service Providers • Authorized Training Centre (for specific types of equipment) • Consulting • Technical Due Diligence • Testing • Technology Showcase • IIT – Research • Pre-competitive R&D • Private R&D

6. IIT Customers The Institute provides services to: TELECOM OPERATORS Government Ministries, Departments & Agencies INTERNET SERVICE PROVIDERS SMALL BUSINESSES (IT Developers)

7. IIT provides the ICT sector with access to unique and attractive resources • Technology experts; • Highly qualified trainers; • R&D Group; • Wireline and wireless advanced non-commercial network consisting of: • Multi-vendors (Nortel, Ericsson, HP,…) • Multi-carriers (Bell, Telus, Rogers Wireless, Microcell,…) • Multi-standards (UMTS, 3G CDMA, MPLS,…) • Multi-sites (IIT, universities and industrial members) • Active network of key telecoms / IT stakeholders of all sizes; • Test platform for innovators in the market; • Funded by the Canadian telecom sector and the Governments of Canada and Quebec

8. Technology Training for Operators and Service Providers • Industrial Certification Programs; • Customized training solutions development; • Distance Learning; • Classes available during day, evening and weekend; • Private or mixed groups; • One-to-one Tutorials. EXPERTISE – HANDS-ON ACTIVITIES

9. Fundamental Concepts of Telecommunications LANs, MANs, WANs ATM Networks IP Technology (Networks, services, architecture, security, routing, IP services, MPLS, OSPF, BGP, IPv6, IP sec) XDSL Technology Optics Networks Technology Training for Operators and Service Providers • WLAN (Configuration, Security, Installation) • Voice over IP (VoIP (SIP), VoIP over WLAN) • Physical Plant • Wireless Technologies • Project Management

10. IIT-R: Collaborative Networks CWC Net Network of Canadian Wireless R&D Centers IIT (Montreal) CRC (Ottawa) TARA (Halifax) TR Labs (Vancouver) NRC-IIT (Sydney) Win BC British Columbia Universities CCMC St-John’s Carriers(Bell, Rogers, Microcell …) Cambridge Germany Labs interconnect Vendors(Ericsson, HP,Nortel, …) Collaboration on tests, innovation and development

11. Focus on the TAP ON TELECOM project Technical Assistance Program for developing countries Objective: Next Generation Telecom Networks A capacity building initiative for developing countries. A partnership between the IIT, the ITU and its Centre of Excellence Network.

12. Project Definition Integrated technical assistance program based on hands-on technical assistance, guidance, and training services for… … ICT project definition, development, implementation and maintenance. The program is offered to operators, Internet service providers, small businesses, state agencies and institutions through the ITU Centre of Excellence (CoE) network.

13. Project Definition (cont’d) Targeted regions: All regions and countries covered by the ITU’s Centre of Excellence network. Overall duration: 5 – 8 years Budget: Estimated between $20M to $30 M CDN. ($18M – $25 M US)

14. Context TAP ON TELECOM has been developed in response to a request from the ITU and within the scope of the ITU-IIT partnership… …to add value to the technical assistance provided to developing countries … …by the BDT and its Centre of Excellence (CoE) network.

15. Overall Objectives • Provide the ITU’s CoEs and their members with a global, structured and practical approach to next generation networks: • Aligning technology choices with regional objectives; • Understanding technology and its requirements for deployment, service implementation, maintenance, replicability and scalability.

16. Overall Objectives (cont’d) • Assist developing member countries develop autonomy and capabilities through : • Technology training of non-technical and technical personnel from senior management and operational teams of state departments, state/private sector operators and Internet service providers, their training centers and institutions as well as small businesses; • Hands-on technical assistance (direct technical support and guidance); • Testing of local innovations (technologies and applications) for proof-of-concept, performance and interoperability.

17. The TAP ON TELECOM Customers The TAP ON TELECOM Project has been developed to deliver value to: TELECOM OPERATORS STATE DEPTS & AGENCIES INTERNET SERVICE PROVIDERS REGULATORS STRATEGICVERTICALSEGMENTS

18. Expected Benefits • Development of key technical competencies within developing countries to: • Plan and provision the telecom network (Network engineering); • Operate the network and provide services and applications; • Increase QoS and productivity; • Support and stimulate the evolution of their ICT sector as a strategic socio-economic enabler through all segments of society; • A comprehensive knowledge of next generation networks to: • Understand the capabilities delivered by the various technological choices from multiple platforms; • Align technological choices to the operator’s service strategy; • Ensure and optimize performance and interoperability between traditional (circuit switching) and next generation networks (packet switching). • Allow for an optimized and long term approach to the procurement process

19. Expected Benefits (cont’d) • Support in creating a practical and efficient network plan and in ensuring a productive deployment aligned with its key success factors; • The creation of a community of regional subject matter experts involved in an integrated capacity building process to ensure lasting impact; • The opportunity for local technologiesand applications to be tested for proof-of-concept, performance and interoperability through the remotely accessible IIT lab.

20. Mobile Platforms for Training - IP Technology … • IP Technology • Networks • Services • Architecture • Security • Routing • IP services • MPLS • OSPF • BGP • IPv6 • IP (sec)

21. …VoIP

22. WLAN Mobile Platform at AFRALTI, June 2004 • WLAN 802.11 • Configuration • Security • Installation

23. Remote Access to IIT’s Montreal Lab … For training on Fibre Optics Network, SDH, ATM, etc.

24. Remote Access to IIT’s Montreal Lab… (cont’d) …as well as Optical Testing, Network Monitoring and Performance Management

25. Implementation Strategy In 3 phases accordingly to a ‘go-validate-evaluate-go-implement-evaluate’: • PHASE 1: June – December 2004 • Participating in various CoE workshops and delivering IIT workshops to allow the CoE members to sample IIT teaching model; • Communicating with key stakeholders on the content of the project, its objectives; • Validating the value of the TAP ON TELECOM project with key stakeholders and gather support to facilitate the search for financing of the second phase of the project. • PHASE 2:Implementing specific set of actions, defined during the validation phase and reflecting the requirements of the CoEs and their members; • PHASE 3:Integration of previous results into an autonomous and sustainable Industrial Centre Model for developing countries of each region.

26. Implementation Strategy – Phase 1 Targeted Regions: East / English-speaking Africa – AFRALTI West / French-speaking Africa – ESMT Arab Countries – ARB Activities: Participation to existing CoE Workshop Program; Delivery of IIT Hands-On Workshop; Meetings & Discussions with Key Stakeholders.

27. Phase 1 Implementation – Financial Support The deployment of the first phase of the TAP ON TELECOM project is being achieved, due to the financial support of the Government of Canada and the Centre of Excellence AFRALTI, ARB and ESMT.

28. Phase 1 – Action Plan

29. WLAN 802.11 Workshop @ AFRALTI, June 2004

30. WLAN 802.11 Workshop @ AFRALTI, June 2004

31. WLAN 802.11 Workshop @ AFRALTI – Results Average of self-perceived level of knowledge and competency in the area of WLAN: • At the start of the workshop: 2,47/10 • At the end of the workshop: 7.86/10 Gain in knowledge and competency due to active participation to the workshop: 5.39/10 Overall satisfaction with the course content: 90.5% Overall satisfaction with the instructor: 95.2%

32. WLAN 802.11 @ AFRALTI – Participants Comments ‘’Very informative and well delivered workshop. It has really boosted my confidence in this regard. Should be repeated to a wider audience’’ - Samuel OWUSU-ASARE, Network Analyst, Westel, Ghana  I hope we have more of such courses as the benefits are too numerous. - Mohamed Akmal RAJPUT, ICT Manager, Associated Press, Kenya The workshop is just too good (Much better than I expected) - William OGUTU, Telkom Kenya I wish more courses on similiar technologies should be conducted in Kenya - Peter SEREM, Network Administrator, Kenya Pipeline Co. Ltd. Great workshop to achieve the required level of knowledge. Target audience should be expanded to more ISPs. - Stephen N. MUCHAI, Technical Manager, Wananchi Online Limited

33. IPv6 Workshop - TUNIS, July 2004

34. IPv6 Workshop - TUNIS, July 2004- Participants’ Feedback Overall level of satisfaction on the content of the workshop: 72% Presentations of most interest to the participants: • IPv6 Concept, Burt Crépeault eng., IIT – Canada • IPv6 and IPv4 Coexistence, Burt Crépeault eng,. IIT – Canada • IPv6 Security and Privacy, Dr. Latif Ladid, President IPv6 Forum

35. NGN Workshop @ AFRALTI, September 2004

36. NGN Workshop @ AFRALTI, September 2004

37. NGN Economics at AFRALTI – Results Average of self-perceived level of knowledge and competency in the area of WLAN: • At the start of the workshop: 5.9/10 • At the end of the workshop: 7.9/10 Gain in knowledge and competency due to the workshop: 2.0/10 Overall satisfaction with the course content: 82.0% Overall satisfaction with the instructor: 88.0%

38. NGN Economics at AFRALTI – Participants Comments ‘’Great insight into the relevance of IP in NGN telecom engineering’’ - Jayraj NAUGAN, Telecom Engineer, Mauritius Telecom, MAURITIUS  ’’A very good workshop. It prepares us for the oncoming NGN evolution.’’- Rodrick Medson MKWATE, Manager, Malawi Telecoms Limited, MALAWI ‘’ The workshop was very relevant to me and has encouraged me to seek for new approaches in any business and modelling.’’ – Peter NYONSEGA, Officer II-Numbering, Communications Commission of KENYA

39. VoIP Workshop - Cairo, October 2004

40. VoIP Workshop - Cairo, October 2004Participants’ Feedback Overall level of satisfaction on the content of the workshop: 89% Presentations of most interest to the participants: • Overview of VoIP, Burt Crépeault eng., IIT – Canada • Introduction to SIP, Burt Crépeault eng,. IIT – Canada • VoIP Networks Today, Burt Crépeault eng,. IIT – Canada

41. Phase 2 – Initial Business Model • Similar to the Business Model of the Institute: • Gathering together key stakeholders from the telecom and the IT sectors from each region; • Committing to common objectives: • Fostering the development of knowledge and competencies in ICT; • Stimulating the regional socio-economic development through an expanded range of services for all users, particularly consumers and small businesses