Breakout Session 3 Community Response

1. Breakout Session 3Community Response Chair: Bruce Davis Co-Chairs: Nalini Venkatasubramanian, Nancy Suski

2. Community Response • Goals: • Identify challenges and opportunities associated with exploiting community resources (both IT as well as social networking) for emergency management • Define the functional gaps in current UICDS capability that prevent leverage of community resources for improved situational awareness and emergency response. • Issues: • What do we mean by local IT resources and social networking? • How are social networks used prior to, during, and after a disaster? • What is the technical nature of these networks? • What risks do emergency response organizations incur by using these networks; what are some mitigation strategies? • How can these networks be incorporated into & facilitated by UICDS? • What is the adverse impact on network participants for government use of this network.

3. Needed Capabilities (Gaps) Local database – parcel data, street data, infrastructure Geospatial databases – local GIS capability and the associated databases Private sector database/resources needed – must be easily accessible CAD Systems – making them talk to each other and to other systems Vet records/animal identification databases accessing smart chip technology Population point-in-time demographic - feature resource needed Hospital availability and resources NGO & volunteer services resources/capabilities Measurements: in the field that can be transmitted through UICDS to a variety of customers – Monitoring, response, and recovery in field sensors – seismic, soil moisture, full meteorological Real time traffic flow data Real time vehicle resource assessment Emergency management decision support software Evacuation plan needed and/or implemented by community Modeling – natural hazard, epidemiological, infrastructure, economic, human response behavior Social Networking sites/assets – blogs, portals, facebook, twitter, myspace, youtube, movies/photos Adding the social networking sites to a “Reverse 911” – “Phone trees” – used as an information source 211 and 311 used in San Bernardino/Riverside – Emergency and Informational reasons 3

4. Challenges Governance structure The feeling of spam Fraud Reliability/verification Who is going to maintain/take ownership of the system? Legal liability How to prevent dependency on this Sharing security ideas – UICDS comes into play Real time monitoring systems – “sensor feeds” 4

5. Where do we want to be in 5 years? • Need for a preloaded profile that filters information • Dynamically developed intelligent filter • Have the ability to change subscriptions as we move forward • Spatial temporal tagging/tracking information/visualization • Used not just for emergency or exercises • Open source software – opens up the field • Need to contribute to UICDS system through some service oriented web interface • Measurements in the field • A dynamic and intelligent coupling of infield measuring to models • Models – longer term use (present status) • Situational assessment that can understand trends – driven by the in situ awareness tools • Resource tracking • NGO & volunteer services resources/capabilities • Alerting vs Activating • How do we tap into these resources? • Appropriate teaming/organization of government to leverage technology • Command & control of ad hoc volunteer groups

6. Value Added Services UICDS User

7. Community Level Reality Check It can be difficult to construct a vision of the future when the presentis not what you want but it is what you know and what you have? But…. The reality of the future it seems more possible if you can see the bridge that gets you there. Funding – initial and maintenance Training Consideration for legacy systems And finally, It is better to implement one improvement so that it is used fully by the customer than to vision several possibilities that only just get off the ground. 8