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CRM Essentials Webinar

RecordingThis session will be recorded and posted to the www.crmmn.com web site upon completion of the session.ViewingUse F5 to view the presentation in full-screen mode.Use Escape key to return to standard viewing panel.QuestionsAudio is muted throughout session.Use the Q

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CRM Essentials Webinar

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    1. CRM Essentials Webinar “Visualizing Data” Bart Sneary - Inetium Charlie Kriefall - Inetium Lindsay Laven - Zap July 20, 2010 NAME: Intro Slide RECOMMENDED USE: Use for intro to presentation EXAMPLES: Intro INSTRUCTIONS: Click to change Title and DateNAME: Intro Slide RECOMMENDED USE: Use for intro to presentation EXAMPLES: Intro INSTRUCTIONS: Click to change Title and Date

    2. Recording This session will be recorded and posted to the www.crmmn.com web site upon completion of the session. Viewing Use F5 to view the presentation in full-screen mode. Use Escape key to return to standard viewing panel. Questions Audio is muted throughout session. Use the Q&A drop-down at the top of the screen. Questions will be monitored throughout the session. Housekeeping Items NAME: Housekeeping Slide RECOMMENDED USE: Use for general information about session NAME: Housekeeping Slide RECOMMENDED USE: Use for general information about session

    3. CRM 2011 has been announced! Next Webinar is August 4 at 10am Topic is “Ways to get Support on CRM” Scribe has released version 7 of Insight Now supports multiple targets Microsoft just had their Worldwide Partner Conference last week – we’re very proud to have been named to their President’s Club and Inner Circle Clubs! Announcements NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    4. Business Needs Business Intelligence Benefits CRM Integrated Reporting Approaches to Extending Business Intelligence within CRM Solutions Topics for today’s session NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    5. Today’s Business Needs End users need actionable data within their systems Managers need Operational Analysis at their fingertips Executives need to know if their strategies are working NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    6. Business Intelligence is the Answer Can you place your company on this graph? NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    7. Leverage your Investment in CRM with Microsoft Business Intelligence Solutions NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    8. Analytics Accelerator for CRM Provides Business Intelligence for differing skill sets and experience levels with dashboards, scorecards and online analytical processing (OLAP) cubes Access Key Performance Metrics from one location Speed time to develop data warehouses with pre-built Unified Dimensional Models (UDM) Learn predictive analytics by using sample models included with Analytics Accelerator Touches all main areas of CRM NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    9. CRM Integrated Sales Analytics NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    10. CRM Integrated Customer Service Analytics NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    11. CRM Integrated Marketing Analytics NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    12. Use Familiar Tools Cubes can be browsed with Excel Wizards help create new reports Developers leverage Visual Studio skills NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    13. Release 1: SQL Server 2005 Dashboard reports Simple SQL Server 2005 Analysis Services (SSAS) cube   Release 2 (CURRENT RELEASE): SQL Server 2008 Dashboard reports Simple SQL Server 2008 Analysis Services (SSAS) cube Sales Pipeline trending analysis example (SQL Server 2005 AND 2008)   Release 3: Enhanced SQL Server Analysis Services (SSAS) cube (SQL Server 2005 AND 2008) Embedded data mining applications Microsoft Office PerformancePoint Server scorecards Security synchronization plugin (and source code) to replicate the Microsoft Dynamics CRM security model to the SSAS cubes CRM Accelerator Releases NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    14. Future of CRM – CRM 2011 NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    15. CRM Integration NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    17. Microsoft Enhances Business Intelligence in CRM Customized Business Intelligence Solutions Customization of Standard Reports Analytics Accelerator extends CRM reporting capabilities Cubes include more history to enable Trending Incorporate Enterprise data for deeper analysis Use Key Performance Indicators within Scorecards Inetium has resources to help you achieve results Out-of-the-Box Zap Business Analytics for CRM Summary NAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover todayNAME: Topics Slide RECOMMENDED USE: Introduce the topics you plan to cover today

    20. We appreciate your investment of time today Download the recorded presentation at www.crmmn.com Download Presentation content from Live Meeting now or www.crmmn.com later For help with your CRM implementation, contact sales@inetium.com. For feedback on today’s seminar, including requests for future topics, contact marketing@inetium.com Please take a moment now to fill out our online session feedback survey Thank You! NAME: Agenda Slide RECOMMENDED USE: Use for agenda for presentation NAME: Agenda Slide RECOMMENDED USE: Use for agenda for presentation

    21. NAME: Closing slide RECOMMENDED USE: Use for completion of presentationNAME: Closing slide RECOMMENDED USE: Use for completion of presentation

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