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Information Technology Services CSU Business Conference March 12, 2014

Information Technology Services CSU Business Conference March 12, 2014. Mark Crase, Interim Asst. Vice Chancellor & CIO CSU Office of the Chancellor. Presentation Overview. The Evolving Role of IT The Role of Chancellor ’ s Office ITS Information Technology Services Organization

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Information Technology Services CSU Business Conference March 12, 2014

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  1. Information Technology Services CSU Business ConferenceMarch 12, 2014 Mark Crase, Interim Asst. Vice Chancellor & CIO CSU Office of the Chancellor

  2. Presentation Overview • The Evolving Role of IT • The Role of Chancellor’s Office ITS • Information Technology Services • Organization • Operating Principles • ITS Mini-Plan • Additional Activities • Q & A

  3. The Role of IT Evolution of IT in Business • In the early years, the role of information technology was to help an institution do things faster. • Mainframes and Data Processing • As technologies evolved, the role of IT was to also help make things work better. • ERP Systems • Today, IT departments are still required to provide efficiencies, but they are increasingly required to add value to the business. • Mobility Solutions • Business Intelligence So how does this influence the role of Chancellor’s Office ITS?

  4. The Role of ITS In short, ITS is here to… Make things work better, so campuses can make a difference!

  5. Information Technology Services The ITS Organization • Common Management System – George Mansoor • Business Information & Intelligence – Cheryl Kwiatkowski • Common Network Initiative – Kendra Ard • Cyber Infrastructure Services – Michel Davidoff • Identity & Access Management – Michael Trullinger • Information Security – William Perry • Project Management Office – Bridget Wikidal • Client Services – Gary Geidel • Administration – Kara Grogan • Finance – Alyssa Adamson

  6. Information Technology Services Operating Principles • We are privileged to work in an institution charged with shaping the future. • We are stewards of public resources. • ITS is here to serve our constituents – the campuses. • Success requires a team effort. • If there is something on your mind, I would like to hear about it. • We will not solve every problem, but we will make a positive impact. • I’m not interested in going 3-for-3, I’m fine with 6/7-for-10. • Fail fast and cheap, learn from our mistakes, take pride in our successes, keep moving forward!

  7. The ITS Mini-Plan Making Things Work Better… • Major ITS Activities • Common Human Resource System • CMS Web Services • Quarter-to-Semester Conversion (LA & Bakersfield) • CFS Data Warehouse – Phase 2 • eProcurement • Travel & Expense • Common Network Initiative (CNI) • Virtual Network Operations Center (VNOC)

  8. Mini-Plan Budget Augmentation

  9. Making things work better… Additional Activities • CFS 9.2 Upgrade • Redesign of www.calstate.edu • Internet Streaming Upgrades at the CO • Information Security • Governance, Risk, & Compliance (GRC) • Security Awareness Training • Data Loss Prevention (DLP) • Security Information & Event Management (SIEM) • Advanced Persistent Threat system (APT) • Change Management Training

  10. Questions?

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