Corporate training

1. Skills of a corporate trainer Effective Corporate Training Let’s Get Started!

2. Step 1: Agenda of Corporate Training • There is a wide range of specific skills needed to undertake one-to-one coaching, team building, facilitating, counseling, besides being an interventionist and change agent • The problem is that a large proportion of trainers and of training is still traditional in nature • The role of the management trainer calls for change in the basic model because of the changing role of training and changes in the emphasis of activities of training

3. Communication skills • Some of the important mechanisms, which provide for effective communication and facilitation are: • Use of various interpersonal communication skills to facilitate large and small group of learning • Analysis of group process activity in terms of task and maintenance functions; and • Giving and receiving appropriate performance feedback

4. Group skills • Group Maintenance Functions • Gate keeping • Mediating • Listening • Encouraging • Relieving Tension • Group Task Functions • Clarifying

5. Performance feedback skills • Feedback is the process of receiving and evaluating information about our behaviour • It tells us how another person sees our actions; and gives us the choice to change our behaviour • It is essential for both the trainers and the learners to receive and give feedback in order to make the learning process more effective.

6. Things to Remember • The distinction between knowledge, skills and attitudes is important to the trainer because of the implications for designing a learning event. • Trainers have to do different things, may be different training methods, depending on whether they are trying to develop knowledge, skills or attitudes.

7. Thank You!