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Think about…

Think about…. How do you effectively translate your HR strategies into tangible results? Questions: What has worked well for you? How could you manage differently? What obstacles would need to be removed? What agreements would you need to make?.

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Think about…

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  1. Think about… How do you effectively translate your HR strategies into tangible results? Questions: • What has worked well for you? • How could you manage differently? • What obstacles would need to be removed? • What agreements would you need to make?

  2. From Winning HR Strategies to WOW! HR Results David Newman

  3. Low performers • Question: What are the biggest problems with the “low-performing employee” mindset?

  4. Rule 1: Refocus inputs to outputs • But I work so hard… • I come in early… • I stay late… • You made a great presentation… • You sent a brilliant email… • You arranged a flawless training event… • You wrote the perfect benefits letter…

  5. Two ways to add value • Increase Revenue • Reduce Costs • HR’s new role: deliver work worth paying for • “Worth” is when Value > Cost

  6. Results-based hiring

  7. Start from zero every day

  8. Rule 2: Everyone involved • You’re in a bigger game than you think! • Be willing to influence… and BE influenced • Go to non-experts for some answers • Full involvement means full ownership • People don’t argue with their own ideas

  9. Try this…

  10. HR Mfr Svc HR HR HR Ops HR Sales Expertise vs. Experience The Powers That Be

  11. Idea Incubator Form • Great way to gather ideas • Gives structure and context • Encourages collaboration • Variations: “Yes” is easier • Asks YOU for help • Their next step = proactive

  12. Rule 3: Strategy+Success=Loyalty • External: “Who you gonna call?” • Make them WANT to call HR first! • Internal: Track commitments & metrics • Tracking = check progress on commitments to mgr • Emails, phone calls, 1-on-1 meetings • Metrics = check progress on stated goals & results • Tangible results, deliverables, outcomes, $$$

  13. Rule 4: Understand Other People • Internal = Employees; External = Customers • POWER TOOL: “I was just talking to one of our customers and she said...” >

  14. Information/Relationship Matrix • Useful in managing UP (Your boss) • Useful in managing ACROSS (Other depts) • If you truly understand other people • You give them what they want… • How they want it... • When they want it...

  15. I n f o r m a t i o n Relationship Adapted from Professional Staff Management Consulting www.psmin.com

  16. Rule 5: Let Go to Leap Ahead • “I know what works” • Let go of what USED to work • Break “da RULZ” • Experts can be famously wrong • Let go of the HOW • Focus on the RESULT

  17. Rule 6: Toughness and Tenacity Specific FEELINGS/THOUGHTS BEFORE DURING AFTER

  18. A Common Misconception 2. Success 1. Start

  19. Creative Process 6. Implementation 1. Preparation 5. Illumination 2. Frustration 4. Strategizing 3. Incubation ?

  20. The Power of Resilience 1. Expect EASY/Actually HARD 2. Expect HARD/Actually HARD

  21. Rule 7. Sales & Service Mindset Question: “If you come up with a great idea, and nobody listens or buys into it, whose fault is that?” Answer: ____________________________

  22. Selling Your Ideas • Make sure you have a great “product” • Selling is a relationship business

  23. Selling Your Ideas • Prepare, prepare, prepare! • Always give people options

  24. Mo’ Tips for Selling Your Ideas

  25. Results Coaching • 21 Questions for results-based HR leaders • Help move people from strategies to results • Beginning • Middle • End • Help them cross the finish line

  26. Innovation GPS • Great way to give feedback • Gives structure and context • Encourages dialogue • Eliminates flat-out “NO” • Asks THEM to refine/revise • YOUR next step = support

  27. Closing Commitments • Refocus inputs to outputs • Everyone involved • Strategy + Success = Loyalty • Understanding of others’ needs • Let go to leap ahead • Toughness and tenacity • Sales and service mindset

  28. GSC SHRM Results… • Wow! This was a great session (INPUT) • Wow! I got a ton of great ideas (OUTPUT) RESULTS • Wow! I tried it and here’s what happened david@unconsulting.com

  29. David’s Other Services • Professional and Trade Associations • Local, state, national meetings • Special events and fundraising seminars • Keynote and concurrent presentations • Corporate Clients • Onsite training and seminars • Leadership retreats and strategy sessions • National and regional meetings • Call or email David to request his E-InfoKit • david@unconsulting.com or 610.716.5984

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