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International Agents’ Conference 2013

International Agents’ Conference 2013. Together with US. Martin Hookham , Head of International Office. Parallel sessions this afternoon. Parallel sessions. Reading over lunch for Group 1 – American foreign policy Both Groups should nominate a person to present for 5 minutes on each School .

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International Agents’ Conference 2013

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  1. International Agents’ Conference 2013 Together with US Martin Hookham, Head of International Office

  2. Parallel sessions this afternoon

  3. Parallel sessions • Reading over lunch for Group 1 – American foreign policy • Both Groups should nominate a person to present for 5 minutes on each School

  4. House keeping • My mobile • Arrangements for tonight

  5. Agents feedback - consultancy research • Status of the relationship • Recognition of your role • Access to information • Marketing support • Consultation • Partnership • Turnaround times • Realistic expectations

  6. Key areas of concern • Opportunities for developing partnerships • Planning recruitment visits in consultation with agents • Improving access to information • Sharing access to institutional developments • Having a key point of contact to respond to enquiries • ….paying commission on time!

  7. Question • What would make you recommend one university above another?

  8. Your feedback

  9. Key forms of communication • Agent Portal • News letter • Agent Handbook • Information on admissions and overall performance • Skype sessions

  10. More demanding students

  11. Student feedback

  12. Student feedback

  13. Student feedback

  14. Student feedback

  15. Student feedback

  16. Annual Review of you

  17. Annual review of US • Ideas • Response times • Market support • Quality of University advice • Professionalism of Sussex staff • Commission payments • ….other ideas?

  18. Preferred agency status • Better information for students • More transparent about why we work with agents • More detailed information about you • COMPULSORY AGENT QUESTIONNAIRE • Prioritising agency engagement • Increased investment into marketing activities • New agent student pages to be launched in Spring 2014

  19. The agent handbook • University of Sussex values • Our responsibilities Your responsibilities • Key points about Sussex • Annual review • International student population • Frequently asked questions • Important dates • Commission payments

  20. Other developments • Agent of the year • Agent portal • Regional conferences • Sussex Regional offices • Support for professional development • UKHE presentations • ….other ideas?

  21. Thank you!

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