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Change Management

Change Management. Lecture 1 Stories of Change. Overview. Introduction to course Format Lectures, case studies, DVDs, role plays, group exercises Assessment Consulting Pitch 40% Change Agent Interview 40% Final 20% Group formation Case allocation Quick case/roleplay – Yincom

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Change Management

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  1. Change Management Lecture 1 Stories of Change

  2. Overview • Introduction to course • Format • Lectures, case studies, DVDs, role plays, group exercises • Assessment • Consulting Pitch 40% • Change Agent Interview 40% • Final 20% • Group formation • Case allocation • Quick case/roleplay – Yincom • Group exercise

  3. Yincom and Yangnet • You are the Yincom CEO, and you have scheduled a meeting of the top 30 managers of Yincom and Yangnet shortly after the merger. • You have decided to use the first ten minutes of the meeting to introduce yourself and your thinking. Be prepared to give that speech. • What questions and concerns would you anticipate? • What results would you realistically hope for? • What would be your first steps after the meeting?

  4. Managing Change • Change can be interpreted in different ways • Using the stories of change we can see how different types of change affect people in different ways • The same change can mean different things to different people • The textbook has stories of change from: • HP (a merger story) • IBM (a bottom up change story) • McDonalds (responding to pressure) • Kodak (managing expectations). • Article of faith: NO ONE BEST WAY TO CHANGE!

  5. Interpretations of Change • Take five minutes to personally answer these questions: • Have you (or someone you know) ever experienced organizational change? • Use Yincom if no other source of inspiration • What was your view of the change? • What did others think of the change? • Who were the change champions? How did they behave?

  6. Group Exercise • Perform the following activities in your group: • Share your stories with members of your group • What are the common issues? • What are the differences? • Are there “lessons” embedded in these stories? • What three conclusions do you draw from these stories about managing change?

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