Consensus Building for FY ‘05 Rate Setting in Network Planning Task Force

1. Network Planning Task Force “Consensus Building: Final Rate Setting for FY ‘05”

2. Summer 9/15 9/29 10/8 11/3 11/17 12/1 12/15 Focus group sessions Setting the stage Security discussions (Part I) Security discussions (Part II) Operational briefing/baseline activities Strategic discussions Consensus building/preliminary rate setting Consensus building/final rate setting NPTF FY 2004 Meetings

3. Today’s Agenda • Discuss revised planning assumptions • N&T 6-year budget • Draft FY ‘05 rates • Discussion and voting on new initiatives • Final rate setting

4. Revised Planning Assumptions - Security • Security concerns are a top priority as various viruses, worms, etc. have reduced Penn’s productivity levels. • ISC will provide one-time funding to support these critical security issues in FY ‘04. • ISC is seeking supplemental security funding for students from various sources. • Should CSF cover faculty/administrative operational cost starting in FY ‘05?

5. New Security Tools • Tools • Vulnerability scanning and reporting to enable LSPs to identify areas needing additional help. • Self-service web-based tools to scan your computer. • SUS service primarily developed for students on campus and Greek Houses with opt-in available for schools and centers. • Benefits • Shortened time to identify trouble spots. • Assists in work load prioritization. • Reduced infections and avoided system rebuilds.

6. Security Education and Awareness • LSP education and awareness • Provide LSPs with documentation, training and advice about security best practices • End user awareness • Messages crafted so that end users recognize the importance of security • Communications and “how-to” documentation • Benefits • More robust ITA staff that support residents • Ensures LSPs and ITAs the knowledge and skills to fully support their end users’ security needs • Users secure their own desktop • Users ask for help proactively, before it is too late

7. Security Support • TSS Front Line Support for Greek houses, Sansom residents and some off campus students with laptops • Coordinated port traces, disconnections and reconnections with Information Security, N&T and TSS. • Working with students to rebuild infected computers • Benefits • Better response and support

8. Response • Enhanced identification of infected computers, quicker disconnections and reconnections • Benefits • Infected computers pulled off network sooner • Quicker reactivations of network ports • “Healthier” network • More productive work environment

9. FY ‘05 Security Costs

10. Revised Planning Assumptions - Wireless • Wireless is a strategic technology for Penn. • Authentication is run by ISC for the wired network. It is important to have public wireless connectivity. • ISC will provide one-time funding to support centralized wireless authentication. • There is no ongoing cost increases necessary for FY ‘05 and FY ‘06. • It is important to have public IP addresses subsidized by the CSF. • Wireless support costs need to be part of the service delivery.

11. Projected N&T 6-Year Cash Flow

12. FY2004 Projected CSF Expenses(Fall, 2002 data)

13. FY2005 Projected CSF Baseline Expenses (Fall, 2003 data)

14. FY2005 Projected CSF Baseline Expenses with Allocated Staff (Fall, 2003 data)

15. Changes to CSF Baseline • Reduce Internet2 bandwidth from 105 Mbps to 90 Mbps • Savings $6,500 • Eliminate one ISP Internet Service Provider • Savings $38,250 • Eliminate Clarinet • Savings $9,000

16. FY2005 Projected CSF Baseline + Security Expenses (Fall, 2003 data)

17. Next Steps • NPTF makes rate recommendations. • Finalize N&T FY ‘04 - FY ‘09 budgets. • Rate recommendations presented to Provost. • Final FY ‘05 rates established. • Informal rate announcement to BAs, SUG, NPTF, IT Roundtable in December. • Formal rate announcement in Almanac in January.