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Advanced eGovernment Research

University of Ljubljana Faculty of Computer and Information Science Department of Informatics. Advanced eGovernment Research. Marjan Krisper. Dimensions and stages of e- goverment development. Horizontal Integration Systems integrated across different functions

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Advanced eGovernment Research

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  1. Universityof Ljubljana Faculty of Computer and Information Science DepartmentofInformatics Advanced eGovernment Research Marjan Krisper

  2. Dimensions and stages of e-goverment development • Horizontal Integration • Systemsintegratedacrossdifferentfunctions • Real one stop approachforcitizens complex • VerticalIntegration • Localsystemslinked to higherlevelsystems • Withinsimilarfunctionalities • Transaction • ServicesandFormsonline • Workingdatabasesupportingonlinetransactions TechnologicalandOrganizationalComplexity • Catalogue • OnlinePresence • CataloguePresentation • DownloadableForms simple [Layne,Lee, 2001] sparse Integration complete

  3. eGovernment Key Technologies • Interoperability and Enterprise Architectures Frameworks: • e-Government Interoperabilty Framwork (e-GIF; UK) • Standards and Architectures for e-Government Applications (SAGA; Germany) • Government Interoperability Board (GIB, Sweden) • OIO-kataloget (Danmark) • Reach Interoperability Guidelines (RIG; Ireland)  European Interoperabilty Framework (EIF) • TypesofInteroperability : • Organisationallevel: • legal & organisationalmechanismsfor e-dataexchange; • Technicallevel: • technologicalmechanismsfor e-dataexchange; • SOAP, BPEL, WSDL, HTTP, XML… • Semanticlevel: • exchangeofdata in a meaningfulway: • XML schemas, RegularLanguageDescription, BusinessRules, Ontologies

  4. Automationofgovernmentprocesses:Examplearchitecture [Šaša, Jurič, Krisper, 2008]

  5. Integrating eGovernment Services using Semantic Web Technologies:Examplearchitecture SimpleSWSs e.g. goal: create a citizen record in … a set ofSemanticWebServices (SWS) ComplexSWSs e.g. goal: providesuitableequipmentforcitizen a set ofgoaltemplates eGovernment domainontology [Drumm, 2006]

  6. Conclusions Objectives for good practice development of eGovernment: • One-stop access to services, • Life situations approach, • Focus on high impact services, • Simplicity and user-friendliness, • Mutual recognition of all digital certificates, • Back-office is at least as important as front-office, • Raising importance of e-Participation and e-Democracy. • Reduction of administrative burdens- [Dobnikar, Žužek Nemec, 2007] Verticaland horizontal integration

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