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BaanDEM

BaanDEM. Overview. Contents. Business Process Management – Conceptual Overview DEM in iBaan ERP 5.0c. Embodied or Explicit. Processes are Embodied In IT systems In minds of employees In guidelines and manuals Processes Should be Modeled Explicit To apply and standardize best-practices

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BaanDEM

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  1. BaanDEM Overview

  2. Contents • Business Process Management – Conceptual Overview • DEM in iBaan ERP 5.0c

  3. Embodied or Explicit • Processes are Embodied • In IT systems • In minds of employees • In guidelines and manuals • Processes Should be Modeled Explicit • To apply and standardize best-practices • To excel in performance and standardization • To share knowledge and enable training ‘on the job’

  4. Gartner Quotes Enterprises can no longer rely on the acquired wisdom and informal knowledge of “how things are done around here” – such knowledge is not always available as organizations restructure to maintain a competitive cost-base, and such approaches are typically to slow to adapt to accelerating change pressures from external forces As enterprises participate increasingly in e-business and e-commerce activities, their processes become exposed as never before and the need to be explicit in managing these external interactions becomes paramount Source: Gartner, 2000

  5. Processes Must be… • Understood and discovered • Modeled • Simulated in most cases • Executed • Managed • Monitored • Adapted • Shared Source: Gartner, 2000

  6. Process Automation Spectrum KM Demands Ad hoc Demands Production Workflow Demands Hybrid Automation Demands Zero Latency Demands • Work Management Reigns • Collaborative • Human-focused • Process guides • Dynamic/adaptive • Knowledge-focused • Flexible • Process Automation Reigns • Structured • Process performers • Zero latency focused • Deterministic • Process-focused • Rigid Source: Gartner, 2000

  7. Process Design Drivers • Business-Competition-Driven • Sales channels • Rent • Packages • Templates • Models • Business-Vision-Driven • Value chains • Bidding • Scenario-based • Collaboration Ultimate Business Application • Infrastructure-Driven • EAI • Objects/ components • Advanced tech • Tech vendors • Templates • Models • Legacy-Driven • Re-use of workflows • Rules • Data • Transactions • Processes Source: Gartner, 2001

  8. New Drivers for BPM • Agility and adaptability of business processes according to changes in environment • Improvement of processes to minimize throughput times and optimize resource usage • Supply-chain covering processes, including web-based and legacy applications (EAI) • Knowledge management components related to processes • Collaborative authoring of models, crossing department and country borders Source: Gartner, 2001

  9. Core Benefits of BPM • “How tasks and processes fit together” • “How to gain access to the proper information for a task” • “Who is available or qualified to perform a task (roles)” Source: Gartner, 2001

  10. Contents • Business Process Management – Conceptual Overview • DEM in iBaan ERP 5.0c

  11. DEM in iBaan ERP 5.0c • DEM – Dynamic Enterprise Management • The Product Suite • Dynamic Enterprise Modeling tool • Enterprise Modeler Editor

  12. iBaan DEM Mission iBaan DEM tool supports the selection phase, enables a quick implementation process,controls the execution and allows optimizations of business processes

  13. Modeling The Enterprise • Modeling on Multiple Levels • Enterprise Multi-site Structure • Enterprise Business Cases (Customer Order -> Delivery) • Enterprise Business Processes • Enterprise Organizational Structure • Enterprise Data Model • And… All the Relationships between these Models • And… The Models Drive the Implementation and Execution

  14. Enterprise Multi-site Structure Specification of: Database, Currency etc. Specification of: Invoicing Method, Currency et.c

  15. Business Benefits Ent. Struct.Model • Intuitive and Transparant Overview of Multi-site Setup • One place to define Application behavior across multiple sites • Enables top-down approach of Modeling from High to Low levels (drill-down capability)

  16. Enterprise Business Cases Cross Functional Flow External Agent Business Function with Underlying Process

  17. Business Benefits of Bus. Case Modeling • Gives insight in business critical processes and allows scoping of (incremental) optimizations • Enables discussion / evaluation by providing one common model language • Shows relationship between detailed processes (e.g. how sales processes relates to warehousing processes)

  18. Enterprise Business Process • Activity can be: • Invoke Application • Invoke SubProcess • Manual • Trigger Other Process Activity to be Carried out by End-User Decision Point Work Instruction Petrinet Conventions Compliant

  19. Business Benefits of Process Modeling • Enables discussion / review by Process Owners about how processes can be optimized by providing common process language and infrastructure to share processes • Process not only picture – but drives implementation and execution • Gives end-user insight in process as a whole, rather than only the fragmented tasks that employee need to perform • Excellent starting point for end-user training • Allows adding all sorts of (ISO) documents and other material to the end-user

  20. Enterprise Organizational Structure • Specification of Roles for Process / Activity Authorization Purposes • Specification of Employees that Fullfill the Roles

  21. Business Benefits of Organizational Structure Model • Allows precise and transparant role definition with corresponding authorizations • Drives the generation of User Desktops • Allows efficient maintenance of user authorizations, by decoupling authorizations and employees

  22. Enterprise Data Model Data Type Currencies Warehouses Business Partners (tcmcs002) (tcmcs003) (tccom100) tdsls400.ccur tdsls400.cwar Reference Type (cardinality) tdsls400.bptx Corresponding Table tdsls400.pldd Employees Sales Orders Price Lists (tccom001) (tdsls400) (tcmcs034) tdsls400.osrp tdsls400.creg tdsls400.cofc tdsls400.cfrw Standard Entity Relationship Compliant Sales Offices Carriers (tcmcs080) Areas (tcmcs045) (tdsls012)

  23. Business Benefits of Data Model • Provides insight in data structure of iBaan application • Extremely valuable in customization projects

  24. Generated End-User Interface Directly Invokes Application • Dynamically Build on Process and Role Definitions • Thick Client Worktop • Thin Client Webtop

  25. Business Benefits Worktop • Dynamically driven by actual process definition • Alert end-users for new and changed processes • Integrates iBaan and non-iBaan applications in one process tree and flow (graphical and non-graphical) • Make end-user aware of process as a whole, rather than only the fragmented tasks

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