Steps in the Selling Process: A Comprehensive Guide
Welcome to my presentation on the steps in the selling process. I am Md. Habibul Islam from the Hamdard University Department of Marketing, Bangladesh. This presentation outlines the seven key steps in the selling process: 1) Prospecting and qualifying, 2) Pre-approach, 3) Approach, 4) Presentation and demonstration, 5) Handling objections, 6) Closing, and 7) Follow-up. Each step is crucial for successful sales interactions and aims to ensure customer satisfaction. Thank you for joining!
Steps in the Selling Process: A Comprehensive Guide
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Presentation Transcript
Welcome To My Presentation
Presented By Md. Habibul Islam Hamdu Deprtment Of Marketing Hamdard University Bangladesh Fb: Hi Hamdu
Topics Steps in the Selling Process
Steps in the selling Process As shown in the below Figure, the selling process consists of seven steps :- • Prospecting and qualifying • Reproach • Approach • Presentation and demonstration • Handling objections • Closing • Follow-up
Prospecting and Qualifying The first step in the selling process is prospecting. A seals person or company identifing qualified potential customers.
Preapproach • The second step in the selling process is preapproach. A seals person learns as much as possible about a prospective customer before making a seals call.
Approach • The third steps in selling process is approch. A seals person meets the customer for the first time.
Presentation and demonstration • The fourth steps in selling process is Presentation and demonsration. A seals person tells the ‘‘valu story’’ to the buyer, showing how the company’s offer solves the customer’s problem.
Handling and Objections • The fifth steps in selling process is handling and objections. A seals person seeks out, clarifies, and overcomes any customer objections to buying.
Closing • The sixth steps in selling process is closing. A seals person asks the customer for an order.
Follow-Up • The seven steps in selling process is follow-up. A seals person follows up after the sale to ensure customer satisfaction and reapat business.