nasnan
Uploaded by
8 SLIDES
222 VUES
80LIKES

Automation of Manual Exchange Environment: Necessity and Future Steps

DESCRIPTION

The automation of manual exchange environments is critical due to a decreasing customer base, which has reduced by 8% since April 2011 and continues to decline. An internal task team has been formed to explore consumer replacement services and technology solutions to replace outdated manual processes. This initiative aims to streamline operations and enhance efficiency while reducing costs associated with manual exchanges. A new product launch is anticipated around May 2012, with updates to be communicated as details are finalized.

1 / 8

Télécharger la présentation

Automation of Manual Exchange Environment: Necessity and Future Steps

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

Playing audio...

  1. Briefing Document Automation of the Manual Exchange Environment

  2. Why the need to Automate? • A need exist to define & establish Consumer replacement services • and Technology to replace absolute technology to enable automation • of all existing manual exchanges still in operation • Technology currently in existence absolute • Due to declining customer base as a result of TBI’s • (Theft, breakage and Incidents) • Customer base reduced by 8% since April 2011 and steadily reduces • by approximately 1% to 2% per month • Current customer based still served = Only 2885 Customers • Nationally • Cost to Company to operate Manual Exchanges Nationally

  3. The Way Forward • A task team representing management in the following • environments has been put in place to investigate possible • solutions and make recommendations going forward • - Commercial Services • - Integrated Network Planning (INP) • - Product Development • - Consumer Marketing • - Technical Product Development (TPD)

  4. Projected Timelines for Roll Out

  5. Project Work streams identified

  6. Milestones achieved to date

  7. Important to Note • The above is only a high level overview • Launch new product to Market around May 2012 (Not • committed) • Specifics will be made known in due course • Dates not yet committed • You will be kept informed of developments going • forward

  8. Thank You

More Related