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SMS Information system SMS INFO http://www. sms . uyap .gov.tr/ english / PowerPoint Presentation
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SMS Information system SMS INFO http://www. sms . uyap .gov.tr/ english /

SMS Information system SMS INFO http://www. sms . uyap .gov.tr/ english /

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SMS Information system SMS INFO http://www. sms . uyap .gov.tr/ english /

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  1. SMS Information system SMS INFO http://www.sms.uyap.gov.tr/english/ • Republic of TurkeyMinistry of Justice 1

  2. WHAT IS SMS INFO ? The SMS INFO provides an outstanding service for the citizens and lawyers enabling them to receive SMS messages containing legal information such as ongoing cases, dates of court hearings, the last change in the case and suits or dept claims against them. 2

  3. AİMS OF SMS INFO • This system aims to automatically inform all related parties of cases when any legal event, data or announcement realized by the judicial units such as courts, public prosecutor offices and enforcement offices. 3

  4. Is it official notification? • Sending a SMS does not replace official notification as it provides information to the parties so that they can take necessary measures in time without delay in order to prevent loss of legal rights 4

  5. Citizen Unique ID number • The nationwide obligation of using citizen unique ID number in every process is one of the features making it possible to implement this system. 5

  6. INFRASTRUCTURE • SMS information system was put into practice in 01.04.2008. • This is not a manual working system as it works automatically with specific software that prevents additional costs. • This is a server based project set up on Oracle database in Java platform. 6

  7. HOW TO SUBSCRIBE It is completely free to subscribe this system; write citizen ID number leave a space and "ABONE“, thensend to 4060 7

  8. LAWYERS SMS INFORMATION SYSTEM • Lawyer can subscribe to lawyer SMS information system by writing their national ID number and "AVABONE" and sent to 4060. • Lawyers can also determine some of the files of them and content which they want to be informed by using lawyer portal enabling them to follow only some stages of a specific case. 8

  9. PUBLİC SUPPORT AND AWARDS • SMS information system has been fully supported by all the public authorities in Turkey. It was awarded for annual e-government prize of Turkey in 2008 in the category of providing public services from government to citizens. • This award was given for enhancing the quality of judicial information services for the public, creation of transparent and efficient administration of justice and the contribution for the transformation of information society 9

  10. COMMENTS ON SMS INFORMATION SYSTEM John Hunter, Head of the IT Department European Court of Human Rights: “The SMS notification is a service they can subscribe to and it means that notifications are sent out more effectively than by post. Previously this was done via post and often meant that the lawyer went directly to the court to obtaininformation.�” 10

  11. COMMENTS ON SMS INFORMATION SYSTEM • İbrahim Gazioğlu, the head of Adana Bar Association (22.05.2008): SMS information system reduces the heavy burden of court staff as the time, labour and money for getting information about files has removed, enabling the transparency in judiciary. • Hasan Özen the head of Konya Bar Association (19.01.2009): It is an outstanding service both for citizens and lawyers to learn about their files without going courts. 11

  12. COMMENTS ON SMS INFORMATION SYSTEM • Bülent Ekinci, Kocaeli News: bulentekinci@kocaeligazetesi.com.tr : Inviting citizens by SMS is a much more proper and modern way for the dignity of citizens rather than calling them by summons or the aid of security forces. Furthermore, SMS information system guarantees the delivery of some legal information to some citizens in particular to women, vulnerable and homeless, enhancing the public trust to the judiciary. 12

  13. NEWS ON SMS INFORMATION SYSTEM • STAR NEWSPAPER (15.04.2008):“SMS INFO system, which would make it possible for citizens and lawyers to track the changes in their cases via their mobile phones, pave the way for 7 million TL savings per year from postal expenses all over the Turkey”� 13

  14. NEWS ON SMS INFORMATION SYSTEM • ZAMAN NEWSPAPER (09.05.2008): �SMS information system, put into practice by Ministry of Justice, accelerates the proceedings in courts. Although the results of summons are completed nearly in one month, SMS system provides this instantly� 14

  15. NEWS ON SMS INFORMATION SYSTEM • TGRT NEWS (13.02.2009):”SMS information system, as a perfect alarming service, enables citizen to protect themselves from the tragic results of ID thefts. It is well known fact that identity theft is one of the common crimes in recent years. Citizens may not be aware that their ID is stolen, used and as a result they became a culprit. Therefore it may be possible for citizens to take precaution in advance without delay as soon as informed instantly by SMS” 15

  16. ADVANTAGES TO COURTS • The courts or public prosecutors can also send SMS to the citizen is mobile phone instead of preparing and sending physical legal summons. By this way it has been saved from the expenses of postal costs, time and paper. • In most cases it proves to be more effective and quicker to send SMS to invite witnesses for giving evidence in the cases since they take it serious when they receive this message. 16

  17. ADVANTAGES TO JUDGES • In addition, with this system judges and prosecutors can be informed and notified by SMS about how many days remain from their annual day off limit, the decision of appointments, assignations, placements and also any kind of development in their personal file. 17

  18. BENEFITS AND EFFECTS ON JUDICIARY This system has transformed the vision of judicial organs from a conservative state demanding information from individuals to a modern state swiftly providing information to them so as to prevent unjust treatments and irregularities. It also increases the quality of legal services by reducing the usage of sources of budget and ensuring utmost availability of getting information, preventing red tape. 18

  19. WORKLOADDECREASED All of the objectives of the Project have been achieved as a result huge workload of staff due to answering enquires of citizens in courts has been decreased significantly. Citizens can reach every kind of information about their cases anytime and from anywhere which provides efficient judicial services. 19

  20. NOT HAVE TO RUSH • Citizen and lawyers save from time, labor force and expenses. • They do not have to rush courthouses for obtaining information about the processes of their files. • It becomes very easy for lawyers and citizens to access their case information via mobile phones which provides a substantial save in working hours of the judicial staff. 20

  21. PERFECT LEGAL PROTECTION AND ALARMING SYSTEM • The SMS information system provides a perfect legal protection and alarm system for citizens enabling them learning proceedings first hand. Citizens are given the possibility to check their cases without time and location restrictions ensuring full transparency in legal proceedings. 21

  22. BUREAUCRACY AND POSTAL COSTS ARE REMOVED With this system, expenses of bureaucracy and postal costs are removed. After the system was put into practice which brings easiness to lawyers and citizens, it is not necessary to go to courthouses to get information about the phase of the case or to learn the date of the hearing and also they no longer have to pay travel costs to go to remote courts. 22

  23. MORE EFFİCİENT AND TRANSPARENT JUSTİCE Hence use of this system makes the justice system more efficient and transparent, engendering greater public trust and confidence in the judiciary and respect for the rule of law. Once a file or a claim is initiated by electronic means or any change occurs in the files within UYAP system, it directly falls into citizen’s and lawyer’s mobile phone and after that point it is so difficult to be neglected. 23

  24. Protection of Human Rights • Delivery of information through the use of SMS will facilitate and accelerate the access to courts as required by the Convention for the Protection of Human Rights and Fundamental Freedoms. 24

  25. BETTER ACCESS TO JUSTİCE FOR THE DİSABLED PEOPLE • It also facilitates better access to justice for the disabled people, allowing them to learn about their cases without need to go to courts.In addition SMS information system has increased the awareness and the knowledge of the citizens making them strong in relations with their advocates and confident before courts. This may contribute to the quality of the judiciary. 25

  26. ID STOLEN • In addition, SMS information system works as a perfect alarming service, enabling citizen to take precautions without delay in case their ID is stolen, used and as a result they became a culprit. 26

  27. GLOBAL WARMİNG • As a conclusion; global warming is considered one of the biggest threats for the humans in recent decades. SMS service is known to be effective in reducing CO2 emissions by helping to minimize the movement of people and goods and the use of paper and other office supplies. 27

  28. RATES • After being subscribed, in order to provide the continuity of the service and prevent unnecessary usage, citizens are charged with the only 7 SMS fare, which is less than a cost of public transportation to go courts. 28

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  30. SMS INFO SYSTEM The courts or public prosecutors can also send SMS to the citizen’s mobile phone instead of preparing legal summons. In additionjudges, prosecutors and personnel in courts can be notified by SMS about how many days remained from their annual day off limit, the decision of appointments, assignations, placements and also any kind of event in their personal file. 30

  31. THE AWARDS SMS Information System has been awarded with the public prize of eGovernment Awards 2009 by the European Commission

  32. FINALLY Thank you very much for your attention If you have any questions please don’t hesitate to contact www.adalet.gov.tr/english www.uyap.gov.tr/english arcam@adalet.gov.tr 32