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Business Together as a Service Orange Business Services UCaaS global event

Business Together as a Service Orange Business Services UCaaS global event. 23 April, 2013. Unified Communications + “as a Service”. on-demand telephony. integrated voicemail. IM & presence. mobility suite. unified-communications features delivered from the cloud. operator console.

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Business Together as a Service Orange Business Services UCaaS global event

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  1. Business Together as a Service Orange Business Services UCaaS global event 23 April, 2013

  2. Business Together as a Service Unified Communications + “as a Service” on-demand telephony integrated voicemail IM & presence mobility suite unified-communications features delivered from the cloud operator console Web conferencing contact center

  3. agenda • Vivek Badrinath, CEO Orange Business Services Paris • Evan Kirchheimer, Practice Leader Enterprise Telecoms OVUM – London • Helmut Reisinger, - Orange Business Services SVP Europe & Russia - Moscow • Patrick Romzek, VP Global Market Development, Collaboration Solution Cisco – Michigan

  4. agenda • Pierre de La Bourdonnaye, Executive Briefer, Orange Business Services - Frankfurt • Yee-May Leong, SVP, Asia Pacific, Orange Business Services - Singapore • Diana Einterz, Head of Americas, Orange Business Services – Atlanta • Orange Business Services multinational customers - Lisbon

  5. Market trends: customer desire

  6. Orange UC strategy 1 Cloud : as a Service model is a must have 2 Convergence : between communication services and desktop 3 Mobility : available on smartphone and tablet 4 End-to-end : especially in cloud, customers need to have End-to-End SLAs

  7. data centers where? everywhere… Frankfurt Atlanta Paris Singapore our network covers 1,500 PoPs in160+ countries

  8. in 6 continents in 29 languages today Business Together as a Service value proposition • UC tools • on any device • deployed instantly employee tools • pay only for what you use • fully managed, secure, quality built in • future proof delivered “as a Service” globally available

  9. UC as a Service: Key Findings From Ovum’s research Evan Kirchheimer evan.kirchheimer@ovum.com April 2013

  10. Standard UC, mobile UC and social are priorities UCC status. Which of the following do expect to have in the future? 81% of large enterprises plan to invest in at least some aspects of UC. 78% have budget to back that up.

  11. UCC is firmly linked to business process improvement It is highly significant that UCC is linked first and foremost to business process improvement and enablement of flexible working and productivity, as well as business agility – a real surprise.

  12. We are moving to a more ‘cloudy’ UC world – 2X popularity in 2 years • Currently, between 10-20% of UC applications are hosted in a private cloud; in two years, we expect 20-30%. • Currently, 4-8% are delivered via multi-tenant, public cloud. In two years, we expect 8-14%.

  13. For UC, CIOs tell us that they prefer Telcos to Systems or IT providers Equipment makers, SIs and IT can provide a technical solution but have difficulties providing a complete end-to-end service. Telco capabilities are much better than SIs and local resellers, but in customer orientation they are much weaker. You have to have a dialog with the operators. They provide a service. You can buy from someone else and they would be behind there somewhere but that’s not the way we want to do it. System integrators do not run this for you. They have a telco behind them. My opinion is that the telcos will try to drive this market forward and to sell this as one product.

  14. Business Together as a Service : strong European Growth 40 Multinational companies • 16,000 seats / Europe, ME, Africa • Scalable, agile, future proof • 900 seats • 3 profiles (light/Std/Collaborative) • 3,400 seats • Anytime, anyplace services • Pay as you grow • Flexibility • Central control and reporting

  15. Why Cloud Services for UC&C? • The Market is rapidly transitioning to Cloud Deliver of UC&C Applications • The Drivers of Cloud Services for UC&C - Customers want: • To eliminate cost and complexity; • Pay for what they use; • Drive globalization and Employee Productivity; • Ubiquitous access and user experience; • Flexibility consumption model; • Leverage for strategic advantage.

  16. ‘Business Together as a Service’Right Solution, Right Time, Right Partners • Orange Business Services and Cisco – a comprehensive and unique partnership • Strategic Partnership with aligned vision and strategy • 18 Year Partnership – Strategic. Global. Expanding for both companies • ‘Business Together as a Service’ is truly Market Leading • First to market and Most widely adopted HCS service worldwide • Global. Largest Cisco powered IP Network in 172 countries • Whole offer - Iaas, Tpaas, Desktopaas, Ucaas - 100% Cisco supported • Together we will deliver unprecedented value to organizations • Broadest Collaboration ‘as a service’ solution available anywhere • Secure and dedicated environment with economics of cloud • Operational excellence and service delivery from Orange backed by innovation, support and architectural leadership by Cisco. • Elimination of cost and complexity to focus on driving business results

  17. Let’s see a demo end-user and administrator portals, and end user interface 1 2 3 OBS datacenters Business VPN John collaborative everywhereprofile one secured access to Orange Business Services platform one admin portal to easily create, assign, update or delete profiles one end-user portal to easily customize his profile

  18. Business Together as a Service Orange Business Services UCaaS global event Yee-May Leong SVP, Asia Pacific, Orange Business Services - Singapore 23 April, 2013

  19. Business Together as a Service Orange Business Services UCaaS global event Diana Einterz Head of Americas, Orange Business Services – Atlanta 23 April, 2013

  20. Important questions from Americas customers 1 Reversibility : how to go back to on premise solution if needed? How to migrate to an other cloud solution? 4 2 Integration : how it will be integrated with legacy solutions Quality: & speed of deliver, reliability 3 Future proof : customers want to know there is a plan for enhancements, and they want the solution to provide those (Mobility, Social collaboration)

  21. Live from Portugal • Customer first impressions

  22. B2GaaS launch plan Roundtable Q&A… First comments / questions fromOrange Business ServicesUnified Communications User Group In Lisbon, Portugal

  23. Benefits of Business Together as a Service • Pricing Model, scale up and down • Business Agility • Employee Productivity • Minimize investment • BYOD • Globally Available, thanks to Orange Business Services

  24. Live from Portugal Program User Group Cascais

  25. Roundtable Q&A… First questions from Orange Business ServicesUnified Communications User Group In Lisbon, Portugal

  26. thanks

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